Business Process Owner I

Posted 12 Days Ago
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Tulsa, OK, USA
In-Office
Senior level
Industrial • Manufacturing
The Role
Owns and continuously improves end-to-end business processes, including process strategy, documentation, governance, KPI monitoring, redesign, change management, training, and stakeholder alignment. Serves as a process subject matter expert, identifies inefficiencies and compliance risks, and partners with IT and operations to implement supporting systems. Requires HVAC manufacturing operations experience and familiarity with Lean or Six Sigma methodologies.
Summary Generated by Built In

Job Description:

The Business Process Owner (BPO) is responsible for managing and continuously improving one or more end-to-end business processes within an organization. Acting as the central point of accountability, the BPO ensures that the process aligns with business goals, delivers value, and meets performance expectations.

Essential Job Duties and Responsibilities:

  • Define and document the process strategy, scope, and objectives.
  • Collaborate with stakeholders across departments to align process improvements with business needs.
  • Monitor process performance using KPIs and analytics to identify gaps, inefficiencies, or compliance risks.
  • Lead or support process redesign initiatives, ensuring consistency, quality, and scalability.
  • Own the governance of the process, including change management, documentation, and training.
  • Serve as the subject matter expert for the assigned process, providing guidance and resolving escalations.
  • Partner with IT, operations, and other departments to implement systems or tools supporting the process.

Education and Experience Requirements:

  • Bachelor’s degree in business, MIS, or related.
  • 5 years of HVAC manufacturing operations experience.
  • Lean Six Sigma or related process certification preferred.

Knowledge, Skills, and Abilities:
 

  • Strong understanding of business operations and process design.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Effective communication and stakeholder management abilities.
  • Experience with process improvement methodologies (e.g., Lean, Six Sigma).
  • Familiarity with relevant tools such as BPM software, ERP systems, or workflow platforms
     

Work Environment:

Often work will be performed in a climate-controlled office setting.  Occasionally, employee will work in a manufacturing facility and be exposed to:

  • Humidity, loud noises, dirt
  • Varying temperatures
  • Sheet Metal
  • Forklift traffic

Physical Demands:

  • Lift up to 10 lbs.
  • Ability to think, problem solve and communicate effectively.
  • Must be able to view computer monitors and manufacturing processes and hear forklift and other horns and alarms.
  • Sitting for prolonged periods

Skills Required

  • Bachelor’s degree in business, MIS, or a related field
  • Five years of HVAC manufacturing operations experience
  • Experience with process improvement methodologies such as Lean or Six Sigma
  • Familiarity with BPM software, ERP systems, or workflow platforms
  • Lean Six Sigma or related process certification

AAON, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AAON, Inc. and has not been reviewed or approved by AAON, Inc..

  • Retirement Support — Retirement contributions are considered exceptionally generous, with a 175% employer match on 401(k) contributions confirmed in company materials. This creates a standout long‑term savings advantage for eligible employees.
  • Healthcare Strength — Health coverage begins after a short waiting period and is paired with a 175% employer match on HSA contributions. This combination can meaningfully bolster employees’ ability to manage high‑deductible plan expenses.
  • Strong & Reliable Incentives — A quarterly profit‑sharing program provides company‑performance‑based bonuses to eligible employees. This adds a recurring variable‑pay component that can lift total compensation.

AAON, Inc. Insights

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The Company
4,812 Employees
Year Founded: 1988

What We Do

AAON, Inc. is a leading manufacturer of highly configurable commercial and industrial heating, ventilation, and air conditioning (HVAC) solutions. The company specializes in energy-efficient products, including packaged rooftop units and air handling units, tailored to meet specific customer needs. AAON is dedicated to advancing the HVAC industry through innovation and the development of sustainable, cutting-edge technologies for a cleaner and more sustainable future.

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