Business Process Owner (BPO) – Business Process Owner (BPO) – Sales Agreement Management

Reposted 3 Days Ago
Be an Early Applicant
9 Locations
In-Office or Remote
Mid level
Robotics • Analytics • Energy
The Role
Lead the design and management of the sales agreement process, ensuring compliance and efficiency while collaborating with various teams. Focus on digital transformation and AI integration.
Summary Generated by Built In

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing.  By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position reports to:

Commercial & Pricing Processes and Tools Manager


 

We are looking for a Business Process Owner for Agreement Management to design and establish the global process for managing agreements through our Contract Lifecycle Management (CLM) platform.

The role is part of Sales & Commercial Operations, where it defines and owns the agreement management process for that domain, while working closely with Legal, Procurement, and other functions to align and integrate their related processes into the overall CLM framework.

You will be responsible for shaping a standardized, digital, and compliant approach to how agreements are created, reviewed, approved, executed, and stored — ensuring transparency, risk management, and operational efficiency across the business.

This role comes at a unique moment in our journey: while you initially join ABB, you will transition into our new standalone company following the planned carve out and ownership change to SoftBank Group. This offers the opportunity to combine the reach and expertise of ABB with the entrepreneurial challenge of building a best-in-class order management process for a new, independent organization.

The work model is hybrid #LI-hybrid.

Key Responsibilities:

  • Own and define the global Agreement Management process within the Sales & Commercial Operations domain, covering its full lifecycle — creation, negotiation, approval, execution, renewal, and archiving.
  • Design optimized workflows that balance business agility, compliance, and efficiency, ensuring seamless connection to related commercial processes such as quotation, order management, and rebate administration.
  • Serve as process integrator between Sales & Commercial Operations, Legal, and Procurement to ensure their agreement-related activities are fully aligned within the CLM ecosystem.
  • Define governance, data structures, and linkages that ensure agreements are correctly reflected in operational systems and connected to corresponding transactions.
  • Collaborate with IT and Legal to drive digital enablement — including automation, AI-supported clause validation, and advanced analytics for compliance and performance tracking.
  • Establish process governance and ensure adherence to corporate, legal, and financial standards while managing contractual and commercial risk.
  • Lead change management to drive adoption, training, and continuous improvement across functions and regions.
  • Monitor and report key performance indicators (KPIs) to measure efficiency, compliance, and user experience throughout the agreement lifecycle.

Our Team Dynamics:

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications:

  • Educational background in Business, Law, Supply Chain, or Finance, with training in contract management, process excellence, or digital transformation.
  • Proven experience in a multinational company in agreement or contract lifecycle management, preferably covering both customer and supplier agreements.
  • Strong collaboration skills and a track record of working effectively with Legal, Procurement, Finance, and Sales functions.
  • Practical experience with Contract Lifecycle Management (CLM) or digital contract repository tools and understanding of integration with ERP/CRM systems.
  • Solid knowledge of governance, compliance, and document lifecycle standards.
  • Skilled in process design, stakeholder management, and communication within a global matrix organization.
  • Analytical and forward-looking, fluent in English, and passionate about digital and AI-driven process innovation.

What’s in it for you?

We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Top Skills

Ai Technologies
Clm Tools
Contract Automation
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The Company
Bengaluru, Karnataka
104,000 Employees

What We Do

ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com

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