Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary
As part of CVS Supply Chain Modernization efforts, the Senior Manager, Business Process Optimization will define processes and flows for the Distribution Center. This includes optimizing business processes for Inbound (receiving, put away, replenishment), Outbound (order selection, shipping) and Support functions (inventory control, labor management , order processing). The role includes defining, mapping and documenting standard workflows for the new Manhattan Active WMS system, and supporting configuration and go-live across the network. The Senior Manager will collaborate with operations, systems & technology, omnichannel, engineering and automation teams to ensure the new WMS platform optimizes existing process flows and scales for future advancements.
Responsibilities:
• Optimize processes across a Distribution Center: Optimize physical processes, system configuration, and control tables to mistake-proof processes
• Execute Process Control utilizing necessary data analytics
• Initiate and drive process optimization projects across DC Network
• Clearly document processes and create flow charts
• Support Operational Excellence (Lean) projects with process optimization
• Assist in Labor Management process and configuration
• Partner with Trainers to train Colleagues and Supervisors in new processes
• Partner with Instructional Designers to provide content and edit documents
The ideal candidate will have the ability to:
- Translate data insights into action
- Influence leaders at all levels from DC Ops to Supply Chain senior leadership
- Communicate and present information clearly and succinctly
- Use interpersonal skills to effectively build partnerships
- Develop business cases and project plans
Required Qualifications
- 5+ years of experience in engineering or DC operations
- 5+ years of experience with WMS systems, DC configuration and related databases
- 3+ years of experience with Labor Management Systems
- 3+ years of experience Office software tools (such as Excel, PowerPoint, Visio)
- 3+ years of data analysis; proficient in SQL
- 3+ years of experience in project management and continuous improvement
- Willingness and ability to travel nationwide 50%
Preferred Qualifications
- Experience with Manhattan Associates Active WMS
- 8+ years of experience with retail distribution and WMS
- Direct experience in distribution and e-commerce omnichannel facilities
- LSS Green Belt/Black Belt or PMP certification
- Experience implementing and configuring warehouse management systems
- Master’s Degree in Industrial Engineering, Operations Management, MBA
- Bachelor’s Degree in Industrial or Mechanical Engineering
Education
Bachelor’s Degree or equivalent work experience
Pay Range
The typical pay range for this role is:
$82,940.00 - $182,549.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit Benefits | CVS Health
We anticipate the application window for this opening will close on: 03/24/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
