Business Process Improvement Lead

POSITION OVERVIEW:

The Business Process Improvement Specialist is responsible for driving company-wide continuous improvement initiatives. This role focuses on analyzing, designing, and improving business processes across manufacturing, operations, supply chain, and administrative functions. Working in close partnership with Information Systems and cross-functional leaders, this position ensures that process improvements are aligned with technology solutions, maximize return on IS investments, and deliver sustainable, measurable business results. Success in this role requires strong analytical skills, effective communication, and the ability to lead change and drive adoption.

DUTIES and RESPONSIBILITIES:

• Lead and facilitate business process improvement initiatives using Lean and continuous improvement methodologies.
• Support the organization’s Hoshin Planning process by partnering with leaders to translate strategic priorities into executable improvement initiatives.
• Conduct value stream mapping for major company initiatives, including manufacturing, parts and service, and other cross-functional processes.
• Partner with Information Systems to align process improvements with technology solutions and system enhancements.
• Support manufacturing-focused improvement projects, including shop-floor efficiency and workflow optimization.
• Apply effective change management practices to ensure adoption, sustainability, and stakeholder engagement.
• Help prioritize improvement initiatives to balance strategic value, organizational capacity, and resource constraints.
• Track, measure, and communicate results such as cost savings, quality improvements, cycle time reduction, and return on investment.

COMPETENCIES: (Knowledge, Skills and Abilities)

• Strong working knowledge of Lean and continuous improvement methodologies.
• Ability to lead value stream mapping and facilitate cross-functional workshops.
• Understanding of manufacturing and operational environments.
• Experience working with or alongside Information Systems and technology teams.
• Strong analytical, problem-solving, and critical-thinking skills.
• Effective written, verbal, and facilitation communication skills.
• Proven ability to manage change and influence stakeholders.
• Strong organizational skills with the ability to manage multiple initiatives.
• Self-motivated with a results-oriented mindset.

EDUCATION/EXPERIENCE/ADDITIONAL QUALIFICATIONS:

• Bachelor’s degree in Business, Engineering, Information Systems, Operations Management, or a related field.
• Experience in business process improvement, Lean, or operational excellence roles, preferably in a manufacturing or industrial environment.
• Demonstrated experience leading cross-functional improvement initiatives.
• Lean, Six Sigma, or similar continuous improvement certification preferred.
• Experience supporting or partnering with Information Systems teams is a plus.

Hussey Seating Company is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, gender, religion, age, sexual orientation, gender identity, national or ethnic origin, marital status, veteran status or any other category protected by law.