Business Process Improvement Analyst

Posted 7 Hours Ago
Be an Early Applicant
Singapore, SGP
In-Office
Mid level
Artificial Intelligence • Semiconductor • Manufacturing
The Role
Analyze and report KPIs, lead process improvement projects affecting regional logistics and outsourced providers, perform inventory reconciliations and audits, manage import/export documentation and freight claims, develop root-cause and corrective actions, support audit readiness and logistics modeling, and lead small-to-mid operational task forces.
Summary Generated by Built In

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Location:

Singapore,SGP

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits

Key Responsibilities

Interpret, analyze, and present metrics/KPIs to Management. Drive corrective actions with appropriate groups to improve metrics and address exceptions.

Lead the design and implementation of new business processes.  Develop and drive process improvement projects to increase service level performance and/or minimize costs.  Project scope is moderate in complexity and has regional impact; includes integration of processes with Outsourced Logistics Operations providers.

Weekly review of process control exceptions that result in reported distribution quality non-conformance issues.  Develop and document root cause and corrective actions, and work with outsourced and regional logistics partners to implement. Support the development of cost estimates and demand forecasts for logistics modeling and tracking

Perform reconciliations, validations and audits of warehouse inventory operations. Work closely with Management to implement corrective actions. 

Evaluate data against audit requests and ensure completeness of data. Assist the Organization Audit Focal prepare for the internal/external audits.    

Create and submit claims for AMAT lost or damaged materials and assist suppliers with their parts claims.  Coordinate with internal organizations to provide additional data if required for freight claims. Support escalations from internal and external providers

Prepares, reviews & approves files for import/export documents such as customs declarations, (SLI) shippers letter of instruction, SED (shipper's export declaration), IC (import certificate), etc. required for the lawful completion of import/export activities. Audits and reviews, ensuring that commercial and sales invoices are accurate in accordance with physical shipment and customer's SLI, quantities, value of goods, country of origin, and other regulatory requirements. Administers the efficient and economical movement of goods in compliance with relevant local, country and international customs laws and processes.     

Lead small to mid size operational task forces or projects

Other Requirements: This position may require standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.

Functional Knowledge

  • Demonstrates depth and/or breadth of expertise in own specialized discipline or field 

Business Expertise

  • Interprets internal/external business challenges and recommends best practices to improve products, processes or services

Leadership

  • May lead functional teams or projects with moderate resource requirements, risk, and/or complexity 

Problem Solving

  • Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions

Impact

  • Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies

Interpersonal Skills

  • Communicates difficult concepts and negotiates with others to adopt a different point of view

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 20% of the Time

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Skills Required

  • Experience with process improvement and KPI analysis
  • Experience in logistics, warehouse operations, or distribution
  • Knowledge of import/export documentation and customs compliance
  • Ability to perform reconciliations, validations, and support audits
  • Experience leading small to mid-size operational projects or task forces
  • Strong communication, negotiation, and interpersonal skills
  • Ability to perform physical tasks (standing, lifting, bending, use of tools)

Applied Materials Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Applied Materials and has not been reviewed or approved by Applied Materials.

  • Retirement Support Retirement offerings are positioned as a meaningful part of total rewards, with a 401(k) match structure and auto-enrollment described alongside participation in stock-related programs. The combination of matching and purchase discounts is presented as strengthening longer-term financial benefits beyond base pay.
  • Healthcare Strength Health coverage is characterized as comprehensive, spanning medical/dental/vision as well as life and disability protections, with additional support like EAP and virtual care. Onsite fitness/health centers in certain locations further reinforce the sense of a robust health and wellness benefits stack.
  • Leave & Time Off Breadth Time-off provisions are described as broad, including flexible/unlimited PTO in some roles, paid holidays, sick time, bereavement leave, and parental leave. Flex-time and flexible hours appear repeatedly as part of the overall rewards experience.

Applied Materials Insights

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The Company
HQ: Santa Clara, CA
23,282 Employees
Year Founded: 1969

What We Do

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible a better future.

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