Business Process Engineer II

Posted 3 Hours Ago
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Nogales, Sonora
39K-57K Annually
7+ Years Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
A global provider of technology products, services, and solutions.
The Role
The Business Process Engineer II will be responsible for developing and facilitating manufacturing solutions for Turnkey Customers and their electronic assemblies. They will work as a technical liaison between the OEM Customer, EMS Provider, and PCB Fab Supplier, ensuring high-quality manufacturing solutions while maintaining limited liability for Arrow.
Summary Generated by Built In

Position:
Business Process Engineer II

Job Description:

The Advanced Manufacturing Support Services -AMSS- Business Process Engineer is responsible to help develop and facilitate a manufacturing solution for our Turnkey Customers and their electronic assemblies (PCBAs). They are the technical liaison between the OEM Customer, The EMS Provider, and the PCB Fab Supplier. This process requires documentation review to identify and facilitate corrections. They work with the suppliers and customers to create an efficient high-quality manufacturing solution while limiting the risk for potential liability to Arrow. Provide expertise in the areas of Document Control, Manufacturing, Electrical Test and overall product quality at both the supplier and customer level. Support technical relationships with our customers by working with AMSS manufacturing partners and internal resources on problem resolution. Pursue continuous process improvement by evaluating process and quality on behalf of the customer.
This specific position requires a resident of Mexico.
Candidate will be responsible for establishing a new EMS (CM) partner in Mexico for Arrow AMSS.
What You'll Be Doing:

  • Release product for manufacturing - Create and approve a manufacturing process with limited liability for various products.
  • Utilize individual and team technical knowledge, customer specifications and supplier capabilities to create a low-cost, high-quality manufacturing solution.
  • Documentation reviews consist of bills of material, assembly drawings, PCB fab drawings and gerbers, custom fabricated drawings, electrical test procedures, schematic and quality requirements.
  • Monitor & maintain high quality production yields through the life of the program.
  • Travel to customers and suppliers as needed.
  • Represent the customer in the areas of Document Control, Manufacturing, Test and Quality.
  • Facilitate product and process changes utilizing the DFM (Design for Manufacturability) process.
  • Resolve test failures and disposition MRB in a timely manner.
  • Complete Field Quality Reports (FQRs) when there are any significant quality issues.
  • Support the AMSS Quotes Team on any technical issues.
  • Stay current with the latest developments in technology through training and education.
  • Relationship Management -
  • Possess the understanding of the Distribution model as relates to manufacturing in order to develop influential relationships with internal and external customers, including Contract Manufacturers, PCB Fab Suppliers, and The Arrow Sales Branch.
  • Help with Continuous Process Improvement within AMSS.
  • Explain technical issues to the AMSS Program Managers and the Sales Teams.


What We Are Looking For:

  • 4-year college degree in engineering (preferred) or equivalent experience.
  • 5-8 years' experience in a PCB manufacturing or an OEM environment.
  • Excellent English written and verbal skills.
  • Experience with ERP Systems. Oracle is a plus.
  • Advanced knowledge of Microsoft Excel.
  • Ability to communicate with all levels of internal and external customers.
  • Ability to mitigate risk through root cause analysis and developing preventative and corrective actions.
  • Should have experience with - surface mount technology (SMT), through hole and soldering, and PCBs.
  • Accountable, can-do attitude.
  • Valid Passport preferred. Some travel required mostly within Mexico.
  • US Visa preferred. May travel to the USA occasionally.


Work Arrangement:

  • Hybrid: 3 days in office/2 days work from home


What's In It For You:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

  • 30 days of Christmas bonus
  • 40% vacation premium
  • 12 vacation days plus 2 floating days
  • Vision and Dental Assistance
  • Life Insurance
  • Healthcare Insurance
  • 10% Food/Pantry Vouchers
  • Restaurant Vouchers
  • 13% Savings Fund
  • Access to Arrow's Employee Discount Program
  • On-site Gym and Lockers, Free for Use to All Employees!
  • Growth Opportunities, and more!


Apply now!
#LI-AM2
#LI-Hybrid
Annual Hiring Range/Hourly Rate:
$38,675.00 - $57,139.00 MXN Monthly
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:

MX-JAL-Tlaquepaque, Mexico (HPE Guad office)

Time Type:

Full time

Job Category:

Business Support
EEO Statement:
Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)

Top Skills

Oracle

What the Team is Saying

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The Company
HQ: Centennial, CO
22,000 Employees
On-site Workplace
Year Founded: 1935

What We Do

A Fortune 500 company, ranked #133 in 2024, with over 22,000 employees worldwide, Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. Arrow.com is the easiest place for innovators to create, make and manage technology.

Why Work With Us

Arrow is much more than products and services. We are a team of many backgrounds in a global ecosystem, working toward one common goal: to help customers create a better tomorrow, where innovation improves the quality of life and the benefits of technology are more accessible to all. Join us in building a better tomorrow for many!

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