Do you enjoy breaking down complex processes and turning them into smarter, more efficient solutions? This role is ideal for someone who’s curious, detail-oriented, and excited to see their ideas come to life through technology.
As a Business Process Consultant, you’ll play a key role in driving process improvement and automation across the organization. You’ll partner with teams across the business to understand how work gets done today, design better solutions, and help bring those solutions to life.
What You’ll Do
- Partner with business teams to analyze, document, and improve processes from end to end
- Shadow users, ask insightful questions, and map current-state workflows
- Translate business needs into future-state solutions, including workflows, forms, and system designs
- Build and implement workflow applications using the Decisions® automation platform, Robotics Process Automation (RPA), and other automation tools.
- Collaborate with stakeholders across business and technical teams to design, test, and launch solutions
- Support user acceptance testing (UAT), training, and implementation
- Manage multiple projects while balancing priorities and timelines
- Communicate clearly with both technical and non-technical audiences
- Help coordinate project activities, timelines, stakeholders, and follow-up actions across multiple concurrent initiatives
What Makes You a Great Fit
- Humble and team-oriented, with a willingness to learn, adapt, and support others
- Growth-minded and coachable, with openness to feedback and continuous improvement
- Comfortable working through ambiguity and bringing clarity to complex problems
- Proactively identifies risks, gaps, dependencies, and downstream impacts
- Acts with integrity and sound judgment and builds trust across teams
- Takes ownership of work and follows through with accountability and attention to quality
- Shows initiative and a commitment to excellence in both analysis and execution
Qualifications
- Bachelor’s degree in business, IT, or a related field (Equivalent combination of education and experience will also be considered)
- One or more years of experience in one or more of the following:
- Business analysis, including requirements gathering, process documentation, and solution support
- Project management focused on business process improvement, workflow redesign, and software-supported solutions
- Consultative work with internal business partners to uncover needs, influence without authority, and guide teams toward technical solutions
- Strong analytical and problem-solving skills
- Experience with process mapping tools (e.g., Visio)
- Baseline knowledge of software development concepts (data structures, logic, etc.)
*To be considered, candidates must have a minimum of 3 years of US based work experience and reside within the market area.
Technical Knowledge & Skills Preferred
- Exposure to workflow or automation tools (e.g., Decisions, RPA UiPath)
- Familiarity with tools like Jira, Figma, or similar
- Experience supporting testing/UAT
- Experience with SQL - including writing queries, understanding tables, joins, functions, etc.
Why This Role?
This position offers the opportunity to work across a wide range of departments, influence meaningful process improvements, and build solutions that have a direct impact on how the business operates. You’ll be involved from initial discovery through implementation, seeing your work make a real difference.
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Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Bachelor's degree in business, IT, or a related field, or equivalent education and experience
- At least one year of experience in business analysis, project management focused on process improvement, workflow redesign, software-supported solutions, or consultative business-partner work
- Minimum of three years of US-based work experience
- Residence within the market area
- Strong analytical and problem-solving skills
- Experience with process mapping tools such as Visio
- Baseline knowledge of software development concepts, including data structures and logic
- Exposure to workflow or automation tools such as Decisions or UiPath RPA
- Familiarity with Jira, Figma, or similar tools
- Experience supporting testing or user acceptance testing
- Experience with SQL, including queries, tables, joins, and functions
MidFirst Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MidFirst Bank and has not been reviewed or approved by MidFirst Bank.
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Healthcare Strength — Health, dental, and vision coverage are available to eligible full‑time and part‑time employees, with company‑paid long‑term disability and an EAP included. Medical plans through Blue Cross Blue Shield and wellness incentives that can lower premiums are highlighted.
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Retirement Support — A company 401(k) match with a clear formula and a defined vesting schedule provides meaningful retirement support. Eligibility and enrollment timing are specified, reinforcing predictable access to the plan.
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Leave & Time Off Breadth — Paid vacation, paid sick leave, and paid holidays are emphasized, with a paid community service day also referenced. Time‑off offerings are portrayed as generous across materials.
MidFirst Bank Insights
What We Do
MidFirst Bank occupies a rare position within the banking industry. With $41.2 billion in assets, MidFirst Bank is the largest privately owned bank in the country. This combination of size and private ownership provides our customers with a special brand of banking. MidFirst Bank offers a full range of personal, commercial, trust, private banking and mortgage banking products and services. MidFirst is a strong commercial real estate lender and a major servicer of mortgage loans nationally. As a private business ourselves, we understand the unique needs of each business community we serve at each of our locations in Arizona (Phoenix), California (Los Angeles, Orange County, Santa Barbara, San Diego), Colorado (Boulder, Denver, Edwards, Fort Collins), Nevada (Las Vegas), Oklahoma (Oklahoma City, Tulsa, Western Oklahoma), Texas (Dallas, Houston, San Antonio) and Utah (Salt Lake City). Additionally, MidFirst Bank has commercial lending offices in Atlanta, Chicago, Nashville, New York City, Orlando, Raleigh and Southern California. We serve Southern California through 1st Century Bank, a division of MidFirst Bank. We also operate MidFirst Business Credit as a subsidiary of MidFirst Bank. MidFirst Bank provides services that compete with larger banks, while the people and culture truly define the MidFirst Bank difference. MidFirst provides exceptional financial and deeply committed customer service. Team members are loyal in their character, loyal in their personal commitment to customers, and loyal to always doing the right thing. MidFirst customers can always count on working with thoughtful, intelligent, honest professionals who are true to their financial goals. MidFirst Bank is a strong supporter of the communities they serve, investing time and money in important educational, charitable and civic organizations. Copyright © 2025 MidFirst Bank. All rights reserved. Member FDIC. Equal Housing Lender.
