Harvard Business Publishing (HBP) – the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone – including you!
The opportunity
The Business Process & Change Management Analyst (Contract) plays a critical role in helping Harvard Business Publishing successfully navigate enterprise transformation. Reporting to the Director of Process Innovation & IT Project Management, this position partners closely with technology and business leaders to redesign processes, drive adoption of new ways of working, and ensure AI and automation initiatives deliver measurable business value.
This role is ideal for someone who enjoys connecting strategy to execution, translating complex technology capabilities into practical business solutions, and helping teams embrace change. You'll work across the organization to improve processes, support transformation initiatives, and enable employees to adopt new tools and workflows that improve efficiency and outcomes.
Partner with business and technology leaders to redesign and optimize business processes, embedding AI, automation, and digital capabilities into day-to-day operations.
Lead and support change management activities including stakeholder engagement, communications, training, adoption planning, and readiness assessments for enterprise initiatives.
Drive execution of transformation programs by developing implementation plans, tracking milestones, managing risks, and coordinating cross-functional stakeholders.
Measure and continuously improve process performance, adoption rates, and business outcomes to ensure sustained value from change initiatives and new technologies.
5+ years of experience in business process improvement, change management, transformation, or related disciplines.
Strong experience with current-state and future-state process mapping, process redesign, and operational improvement initiatives.
Demonstrated success leading or supporting complex, cross-functional change efforts with a focus on stakeholder adoption and business outcomes.
Experience applying project management disciplines such as planning, risk management, prioritization, and stakeholder alignment within transformation initiatives.
Familiarity with change management and continuous improvement methodologies.
Experience implementing or supporting AI-enabled workflows, automation platforms, Microsoft 365, JIRA, Atlassian, or other emerging digital workplace technologies.
HBP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
While this role is open to remote candidates, individuals based in the Boston area will be prioritized due to onsite collaboration needs. This is a 6-month contract opportunity with the potential for extension based on business needs and performance. The hourly pay range for this position is $55-$65 per hour, depending on experience and qualifications.
Skills Required
- 5+ years of experience in business process improvement, change management, transformation, or related disciplines
- Experience with current-state and future-state process mapping, process redesign, and operational improvement initiatives
- Success leading or supporting complex, cross-functional change efforts focused on stakeholder adoption and business outcomes
- Experience applying project management disciplines, including planning, risk management, prioritization, and stakeholder alignment, within transformation initiatives
- Familiarity with change management and continuous improvement methodologies
- Experience implementing or supporting AI-enabled workflows, automation platforms, Microsoft 365, JIRA, Atlassian, or other emerging digital workplace technologies
What We Do
At Harvard Business Publishing, we believe in the power of leadership to inspire, to transform, and to advance the global good. We empower leaders with breakthrough ideas that solve problems, that elevate performance, and that unlock the leader in everyone. We help leaders move the world forward. Harvard Business Publishing (HBP) was founded in 1994 as a not-for-profit, independent corporation that is an affiliate of Harvard Business School. We inform and inspire professionals, corporations, educators, and students around the world with the best in management thinking and practice. Through our articles, books, case studies, simulations, videos, learning programs, and digital tools, we reach thousands of organizations and millions of subscribers and social media followers. With over 600 employees located in Boston (HQ), New York City, Australia, France, India, Mexico, the Netherlands, Singapore, the United Arab Emirates, and the United Kingdom, we serve as a bridge between academia and enterprises around the globe. Our three market units—Education, Corporate Learning, and Harvard Business Review Group—produce a variety of media including print and digital (Harvard Business Review, Harvard Business Review Press books, Harvard Business School cases), events (participant-centered learning seminars, custom events, webinars), digital learning (Harvard ManageMentor, HMM Spark), blended learning, and campus experiences. Through these platforms, HBP is able to influence real-world change by maximizing the reach and impact of its essential offering—ideas. Working at Harvard Business Publishing brings you into a global, dynamic organization that’s constantly discovering—new markets, new technologies and media platforms, and new groundbreaking ideas. You’ll find your co-workers intellectually curious and highly engaged. We collaborate. We experiment. We are always learning
