Business Process Automation Manager

Ecolab is seeking a Business Process Automation/Analysis Manager within the company's Global Business Services, responsible for executing short to long-term projects focused on leveraging various technology solutions to address critical business needs while driving end-to-end process efficiencies. The Business Process Analyst Manager will be responsible for leading a team of Business Analysts and accountable for successful delivery of scalable technology solutions while gaining approval and/or support for best alternatives from key stakeholders throughout the organization.

Location: The position is based in our office in Pune.

Shift: UK Shift, 12 to 9pm

Work Situation: Hybrid, in office 3 days a week

What You Will Do:

• Manages and supports team of Business Analysts
• Responsible for project portfolio and successful delivery of all prioritized projects
• Identifies organizational barriers; works with Global Capability Owners and Delivery Leads, Service Excellence COE, Digital resources, respective functional managers, and/or Process Leaders to recommend and implement solutions
• Assesses and critiques resources for projects. Participates in project selection and prioritization process, determines benefits, recommends resources/team members
• Coordinate activities and project evaluations to support Global End-to-End Process and Technology Council meeting
• Responsible for timely project results, tracks improvements, ensures control, and maintains accountability
• Coaches and mentors operational teams in project management and business analysis (as needed)
• Seeks out and quantifies process and technology driven improvement opportunities
• Assesses and identifies risk to fulfill the defined objectives
• Organizes, plans, reviews, and communicates status of projects managed within portfolio to leaders and stakeholders
• Trains and mentors project team members in project management methodologies
• Responsible for driving adoption and ongoing monitoring of solutions to ensure they maintain delivered benefits and efficiencies
• Networks with internal/external resources to bring best practices to the projects/organization
• Models operational excellence, visibly demonstrating leadership/change management behaviors

Minimum Qualifications:

• Bachelor’s degree with minimum 8-10 years of professional experience; or advanced degree with minimum 4-6 years experience
• Ability to communicate well and translate between business processes and technology requirements and teams
• Formal project management experience or proven skills, preferably in Technology, Finance or Business Services
• Strong interpersonal skills with demonstrated skills to influence decision makers and motivate team members
• Proven success initiating change and ability to communicate and influence at all levels of the organization
• Excellent English written and verbal communication skills
• Experience with one or more automation platforms such as ServiceNow

Preferred Qualifications:

• Advanced degree preferred
• Relevant experience in Technology, Finance or Business Services processes
• Green Belt/Black Belt/PMBOK/Scrum/Agile trained and certified
• Self-driven, outcomes-oriented performer
• Strong analytical skills
• Excellent verbal and written communication skills
• Proficient in Excel and PowerPoint
• Fluent in local language and capable in English
• Low-code development, various platforms