Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
#LI-Hybrid
Job Description
At Nexthink, we are transforming the way Product Operations and Product Education scale their impact. We are looking for a Software Automation Engineer to design and implement intelligent automation solutions that streamline processes, eliminate manual work, and enable our teams to deliver value faster.
In this role, you'll blend engineering, automation, and AI innovation-working with tools such as AWS, GitHub Actions, Microsoft Power Automate, and REST APIs, and large language models to build the next generation of workflows. If you thrive at the intersection of technology and business impact, this is your opportunity to drive change at scale.
What you'll do
Build & Innovate
- Design, develop, and maintain advanced automation workflows using Microsoft Power Platform, Microsoft 365, AWS services, and GitHub Actions.
- Connect systems through APIs and apply AI/LLM intelligence to automate business processes, content generation, and product operations.
Collaborate & Partner
- Work with Product Operations and Product Education teams to identify high-value automation opportunities.
- Share best practices, train stakeholders, and enable teams to leverage automation independently.
Optimize & Scale
- Administer and optimize the automation environment for performance, reliability, cost, and governance.
- Monitor workflow performance, proactively troubleshoot, and iterate for efficiency and accuracy.
Qualifications
Must-have
- 3-5 years in software engineering, process automation, or a related role.
- Experience designing and building serverless automation pipelines, ideally on AWS or equivalent cloud platforms.
- Proficiency with TypeScript/Node.js.
- Hands-on experience with Microsoft 365 and Power Platform.
- Understanding of APIs, webhooks, and REST/Graph integrations.
- Strong problem-solving and analytical skills, with the ability to translate business needs into scalable solutions.
- Excellent collaboration and communication skills.
Nice-to-have
- Experience with packaging, testing, and CI/CD pipelines.
- Ability to apply AI/LLM capabilities.
Additional Information
We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:
Permanent Contract and a competitive compensation package (Stock Options also included).
Amazing centrally located offices near the Bernabeu Stadium.
Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us.
Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company-paid volunteer days.
Up to 25 EUR per month for a gym subscription.
Flexible compensation plan for childcare & public transportation.
Reimbursement of up to 50% of the cost of English & Spanish classes.
Fresh fruit, cookies, soft drinks and protein shakes at the offie.
Regular company and team events like Pizza talks, Team Building activities, Christmas parties, hosting Meetups at the office and more!
Bonuses for referring successful hires after three months of continuous employment.
We offer a relocation package to people who are coming from another country.
Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.
Top Skills
What the Team is Saying
What We Do
At Nexthink. we’re not just the leader in the digital employee experience management category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT progress from reactive problem-solving to proactive optimization.
We’re growing our teams around the world to create, scale, market, sell, and develop the future of digital employee experience to help IT teams everywhere delight people at work.
We are 1,000+ employees strong in 9 offices worldwide, across 8 different time zones, speaking 60+ languages. We are passionate about technology, we are category disruptors, and we are motivated by the impact of our work on our end customers. We don’t take ourselves too seriously, and we wake up every day excited about shaping the way employees experience their digital workplace. Sound like you? Let’s talk!
Why Work With Us
Nexthink has a clear mission to delight people at work. That means the teams who rely on our products, the businesses we serve, and most importantly our own Nexthinkers. We’re guided by our values. We are positive, we get things done, we work as one team, and we keep growing. These values steer our decisions to continue to push innovation.
Gallery
Nexthink Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We all have different preferences & arrangements allowing us to do the best work possible. Each team needs to have an open conversation to determine.
