Business Process Analyst

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Job Description

• Process Analysis and Optimization: Examine current business processes, identify bottlenecks, and recommend improvements to enhance productivity and reduce costs.
• Data Collection and Analysis: Gather data from various sources, conduct statistical analyses, and generate insights to support decision-making.
• Performance Monitoring: Track key performance indicators to measure the success of operational changes and ensure alignment with business goals.
• Cross-functional Collaboration: Work closely with departments such as finance, IT, and supply chain to support and implement operational initiatives.
• Project Management: Lead or support projects focused on process improvement, system enhancements, or other operational changes.
• Report Generation: Develop and present reports on business metrics, highlighting insights and recommendations for senior management.
• Problem-Solving and Issue Resolution: Investigate issues affecting operations, suggest solutions, and work with teams to resolve them.

Responsibilities

• Maintain and ensure the accuracy of installation data in SAP, ensuring it is well-structured and accessible to all stakeholders.
• Generate regular reports from SAP/Salesforce, including details on new projects, budgets, assignments, and installation backlogs.
• Document and update APJ processes to maintain alignment with operational standards.
• Communicate process updates regularly to the Installation Operations Support team.
• Conduct training sessions for Installation Operations Support and provide assistance with projects as needed.
• Support the team across Asia Pacific countries in daily business operations, including assisting project managers or engineers with SAP/Salesforce-related tasks and providing coverage during absences.
• Monitor team workloads and adjust assignments to ensure balance and efficiency.
• Evaluate and update processes to enhance operational effectiveness and maintain high standards of performance.

Requirements

• 2+ years of experience in a similar role, preferably with a focus on operations or data management.
• Any graduates may apply for the role.
• Strong knowledge of SAP SD & PS and Salesforce systems, with experience in reporting and data analysis.
• Excellent communication and organizational skills, with the ability to collaborate effectively across teams.
• A proactive approach to problem-solving and process improvement.
• Strong attention to detail and the ability to manage multiple tasks simultaneously.
• Good command of written and spoken English

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Healthineers’ specific businesses, please visit our company page here.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

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