Business Process Analyst

Posted Yesterday
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Katowice, Śląskie
Entry level
Hardware • Software
The Role
As a Business Process Analyst at Rockwell Automation, you will be responsible for overseeing customer care and supply chain processes, ensuring quality, resolving issues, and driving continuous improvements. You'll communicate with partners, prioritize tasks, and participate in Lean projects.
Summary Generated by Built In

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Global Shared Services team member who can handle daily operational tasks and support us with achieving its Indicators and report & implement Continuous Improvement ideas.

You will report to: TEAM LEADER - GLOBAL SHARED SERVICES.

Main Responsibilities

  • The accountability over multiple Customer Care & supply chain processes
  • Ensure high quality of existing processes
  • Resolve issues related to handled processes - proactive problem solving
  • Making sure the process instructions are updated & accurate
  • Customer Focus: Assessing customers' needs to achieve satisfaction
  • Communicate with internal & external partners
  • Address business issues in appropriate manner
  • Responsibility for delivering process innovations and continuous improvement projects/ideas
  • Participate in Lean projects

Requirements

  • Very good verbal and written communication skill in English (B2)
  • Ability to multi-task, prioritize and manage time effectively
  • Can sense the urgency of tasks and can prioritize the tasks accordingly
  • Continuous improvement mindset: implementing process improvements
  • Familiarity with the project management methodology (LSS, PRINCE2 etc.)
  • Experience in Microsoft Word, Excel (including Macros)
  • Experience in Power Automate will be an asset
  • Flexible working hours: 7:00 - 9:00 to 15:00 - 17:00

Benefits Private Medical Care , Medicover Sport, Group Insurance , Edenred Lunch Card, MyBenefit Account ,Christmas Subsidy and Holiday Subsidy, Allowance for Remote Work EEO Statement Rockwell Automation is an Equal Opportunity Employer including disability.

Work model : Hybrid workplace

#LI-#AS

#LI-Hybrid

We believe that employee diversity is an important element of our common future. We provide opportunities for talent growth with the entire organization. We support equality by celebrating the individuality of every person, regardless of their origin and identity. We appreciate the unique cultural pattern and variety of experiences in each of us. We invite all who want to join and change the world of Our organization. Expanding Human Possibility! Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Top Skills

Excel
Microsoft Word
Power Automate
The Company
Bellevue, WA
22,000 Employees
On-site Workplace
Year Founded: 1903

What We Do

At Rockwell Automation, we connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more intelligent, more connected and more productive.

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