Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
We are seeking a detail-oriented and analytical Business Analyst with a strong focus on process improvement. The ideal candidate will have a passion for analyzing business processes, identifying opportunities for optimization, and collaborating with stakeholders to implement solutions that drive business success.
Responsibilities
Conduct comprehensive analysis of current business processes to identify areas for improvement, inefficiencies, and bottlenecks.
Collaborate with stakeholders across departments to gather requirements, understand business needs, and define project objectives.
Develop detailed business requirements documentation, process flow diagrams, and other relevant documentation to support process improvement initiatives.
Utilize analytical tools and techniques to evaluate data, identify trends, and make data-driven recommendations for process optimization.
Facilitate workshops, meetings, and interviews with stakeholders to gather insights, validate requirements, and drive consensus on solutions.
Work closely with cross-functional teams to design, implement, and test process improvements and solutions.
Monitor and measure the effectiveness of implemented solutions, gathering feedback and making adjustments as necessary to ensure continuous improvement.
Serve as a subject matter expert on business processes and best practices, providing guidance and support to internal teams as needed.
Qualifications
Bachelor's degree in Business Administration, Management Information Systems, or related field. Advanced degree preferred
Proven experience (X years) working as a Business Analyst or Process Improvement Specialist in a similar role
Strong understanding of business process analysis, process modeling, and process improvement methodologies (e.g., Lean Six Sigma, BPMN)
Proficiency in analytical tools and techniques, including data analysis, root cause analysis, and statistical analysis
Excellent communication skills, with the ability to effectively collaborate with stakeholders at all levels of the organization
Demonstrated ability to translate business requirements into actionable plans and solutions
Strong project management skills, with the ability to prioritize tasks, manage deadlines, and drive results in a fast-paced environment
Experience working with cross-functional teams and leading process improvement initiatives from conception to implementation
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $64,260.00 - $105,570.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City
What We Do
We are a top broadband communications video services provider in the US utilizing the latest technology. We serve nearly 5 million residential and business customers across 21 states with an advanced portfolio of connectivity services, including Optimum Fiber Internet, Optimum TV and Optimum Mobile.
We also operate Optimum Media, an advanced advertising and data business, which provides audience-based, multiscreen advertising solutions to local, regional, and national businesses and clients, as well as hyper-local and international news networks through its News 12 and i24NEWS brands.
New to our portfolio is Juice Media. Juice is an emerging outcome focused, omni-channel customer acquisition platform.
Central to how our company operates is the idea of reinvention - fearless reinvention. And to meet the needs of our customers, we have built a company and team that is equipped to deliver on the Optimum promise and one that is reflective of the many diverse communities we serve. Optimum employees are driven, innovative, and know how to lean in and use their voices to challenge ideas and celebrate one another, understanding how they, as individuals, impact the greater team and our customers for the better.
Why Work With Us
Optimum is part of a family of brands under Altice USA covering the telecommunications, news, media and advertising spaces. There is overlap across all of our businesses and some roles offer the opportunity to support multiple brands!
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Optimum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.