The Role
Analyze and improve testing processes and workflows, facilitate process workshops, create process maps and business requirements, report testing performance, identify inefficiencies, guide junior staff, and develop technical root-cause solutions to improve team efficiency and automation.
Summary Generated by Built In
Freedom Technology Solutions Group is seeking a Business Process Analyst that will examine testing processes and workflows to find out how they can be improved or automated. They also help in facilitating process workshops and document any information elicited using process maps and business requirements documents. They also serve as intermediaries between decision makers and management teams to keep track of testing performance, conduct process mapping and identify internal inefficiencies.
Responsibilities:
- Reports to a manager or head of a unit/department on a weekly basis.
- Management of processes and workflows for their team or area of responsibility.
- Work to improve efficiency with team processes
- Provide reports and presentations as requested by the government lead
- Contribute to team discussions and recommend improvements.
- Guides and supports junior level personnel
- Conduct root cause problem analysis and develop technical solutions to problems
Key Technologies:
- Microsoft Word, PowerPoint and Excel
- Jira, Miro, Collaboration tools
- Cloud platforms (AWS, Azure, Google Cloud)
- Understanding services (e.g., EC2, Lambda, S3, Kubernetes Services)
- DevSecOps & Automation
- Understanding of GitLab CI/CD, Infrastructure as Code (IaC) (Terraform, AWS CloudFormation) and Containerization (Docker, Kubernetes, OpenShift)
- Agile, DevSecOps, & Development Lifecycle Tools
- SonarQube, Nexus, etc. for code and dependency scanning
Required Qualifications:
- An active TS/SCI clearance (eligible for CI Poly)
- Bachelor's degree in Information Systems Engineering, Computer Science, Engineering or Business, or other related field from an accredited college or university.
- 4-7 years of experience
- Ability to develop and use more complex concepts and processes
- Individuals must have at least some experience with testing processes and a deep knowledge of process management during tech rollouts.
- Works generally independent and collaborative in nature
Desired Qualifications:
- Knowledge of secure coding best practices and compliance standards (NIST, FedRAMP, etc.)
- Knowledge of Cloud Platforms (AWS, Azure)
- Agile certification
- Experience with modern software development practices
- Experience with navigating organizational security processes.
- Experience developing and delivering contract deliverables
What’s in It for You?
Flexible work environment
A team mentality – work with friendly, like-minded professionals
Work with innovative, cutting edge technologies
Enjoy extremely competitive compensation and benefits
A work-life balance you can count on
Opportunities to grow and advance your career on our dime
The Benefits You Get with Freedom
Amazing benefits including matching 401k, fully paid medical, and more
Generous paid time off – including paid site closure days
Competitive salary offerings
Paid training and tuition reimbursement
Referral bonuses
Fully paid life and disability
Annual logo wear allowance
Company sponsored events (game nights, holiday party, summer party, happy hours)
Interested in learning more about Freedom and our culture? Contact us today! We’re constantly hosting hiring events in our office and elsewhere, to help you get a sense of what life is like at Freedom before joining the team.
As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, sex, age, marital status, disability or veteran status
Applicant Federal & E-Verify Postings
VEVRAA Federal Contractor
Accessibility: If you need an accommodation as part of the employment process, please contact Human Resources at
Phone: 410-290-9035
Email: [email protected]
Equal Opportunity Employer, including disabled and veterans.
If you want to view the EEO Law poster, please choose your language: English - Spanish - Arabic - Chinese
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If you want to view the Pay Transparency Policy Statement, please click the link: English
Skills Required
- Active TS/SCI clearance (eligible for CI Poly)
- Bachelor's degree in Information Systems Engineering, Computer Science, Engineering, Business, or related field
- 4-7 years of experience
- Experience with testing processes and deep knowledge of process management during tech rollouts
- Ability to develop and use more complex concepts and processes
- Ability to work independently and collaboratively
- Knowledge of secure coding best practices and compliance standards (NIST, FedRAMP)
- Knowledge of Cloud Platforms (AWS, Azure)
- Agile certification
- Experience with modern software development practices
- Experience navigating organizational security processes
- Experience developing and delivering contract deliverables
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The Company
What We Do
FTSG was founded with the idea of building a company in which IT professionals have the 'Freedom' to be creative and innovative. Our technical teams focus on using the right technology to create flexible, long-lasting solutions for our clients. Looking for a position in the technology industry? FTSG is a government contractor in the D.C./Baltimore area recruiting IT professionals for various positions! Visit our website to learn more.
