We're on the lookout for individuals who are passionate about fashion, think outside the box, and have an eye for innovation.
Unleash your potential with us, and join us as we create joy and excitement in our global community to empower people to express themselves freely through fashion.
Pedro is a fashion brand designed to empower the effortless confidence of a modern style maven with effortless essentials. By relating, refining and reinventing, we create updated essentials to celebrate individualism that transcends time or gender. Since our inception in 2006, we have launched both men’s & women’s collection of footwear and accessories that extends beyond our 109 global stores to an online shopping experience at pedroshoes.com
Our modern-day collection continues to inspire 19 countries across Asia Pacific, the Middle East and the United States of America
JOB PURPOSE
The (Assistant) Business Performance Manager partners leadership with decision‑ready business insights across the PEDRO Group. The role anchors performance narratives, KPI governance, and planning alignment, ensuring a clear and trusted view of business performance. It supports business & budget planning, strategy reviews, long‑range planning, and ongoing performance management by translating complex data into clear insights, trade‑offs, and forward actions, while working closely with Management, Commercial teams, Finance, and IT/Data.
Responsibilities:
1. Performance Insights, Strategy & Leadership Support
Deliver clear, decision‑ready performance insights to support senior leadership, strategy forums, and management reviews
Produce leadership‑level performance decks and commentary for Annual Strategy Reviews, Quarterly / Monthly reviews, and ad‑hoc leadership read‑outs
Translate complex performance outcomes into concise narratives, implications, trade‑offs, and forward actions
Support strategy reviews and long‑range planning (LRP) through performance trend analysis and structural insights
2. Business Planning, Forecasting & Performance Management
Partner Finance and commercial teams during annual and in‑year business planning cycles, providing performance‑driven inputs, assumptions, and scenario analysis
Support forecasting and outlook reviews by translating performance trends into forward‑looking risks and opportunities
Ensure numbers, KPIs, and assumptions used in planning, strategy, and leadership forums are aligned, consistent, and decision‑ready
Track performance versus targets and milestones, flagging early warning signals and risks
3. KPI Governance, Analytics & Data Enablement
Own and govern group‑level performance reporting across PEDRO business units, ensuring consistency of metrics, logic, and definitions
Lead KPI harmonization and performance framework design aligned to the PEDRO Strategy House
Define, document, and maintain KPI definitions, calculation logic, and performance glossaries
Act as a bridge between business users and IT/Data teams, translating business needs into clear reporting logic and analytical requirements
Identify and onboard improved data sources to strengthen data accuracy, coverage, and trust
4. Strategic Projects, Transformation & Cross‑Brand Alignment
Lead or support strategic and transformation initiatives (e.g. planning systems, OMS/WMS, analytics platforms)
Support market expansion and growth analysis through market sizing, P&L modelling, benchmarking, and scenario analysis
Work closely with Charles & Keith counterparts to align and standardize key business logic, KPI definitions, and performance frameworks across brands
Influence cross‑functional decision‑making through data‑led perspectives, without owning execution
Requirements:
Bachelor’s degree in Business Administration, Analytics, Economics, or related field, or equivalent practical experience
5+ years of experience in business planning, FP&A, business performance, or commercial planning roles
Experience working in complex, multi‑country retail or e‑commerce environments
Strong background in budgeting, forecasting, and financial consolidation, with the ability to translate financial views into commercial insights
High level of analytical rigour with strong attention to detail, data integrity, and consistency
Comfortable working with complex data, multiple stakeholders, and tight timelines
Strong sense of ownership, accountability, and reliability
Proven ability to translate complex data into clear, executive‑level insights and narratives
Collaborative, service‑minded, and disciplined in supporting the business
Calm, pragmatic, and solution‑oriented mindset, with confidence operating in ambiguity
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What We Do
CHARLES & KEITH Group is headquartered in Singapore and has more than 700 stores and 4000 employees worldwide. Founded by siblings, Charles and Keith Wong, the Group manages the development of two premium fashion brands – CHARLES & KEITH and PEDRO. Through its modern and edge-cutting designs across footwear, bags and accessories categories, the Group aims to empower people to express themselves freely through fashion. Driven by a culture of creativity and innovation, the Group strives to continually elevate the image of their brands, pushing the boundaries between traditional retail and the digital world by exploring new activities and unique experiences to bring to its ever-evolving community. CHARLES & KEITH was established in 1996 with a vision to build a global brand that is self-assured and empowering, imparting confidence to all women. From a single shoe shop in Singapore to an international network offering dynamic experiences across retail and online, CHARLES & KEITH is always consumer first and aims to unlock an aspirational brand experience that remains attainable. It creates collections – shoes, bags, eyewear, accessories and fashion jewellery – that enables women to express themselves. Striving to make fashion more accessible and never compromising on creativity, the brand challenges the convention that fashion is for the few. PEDRO is designed to empower the effortless expression of a modern style maven. By relating, refining and reinventing, the brand creates updated essentials to celebrate individualism that transcends time or gender. Since their inception in 2006, the brand has launched both men’s & women’s collection of footwear and accessories across Asia Pacific, the Middle East and the United States, and its online experience at PEDROSHOES.COM.
