Why Tyro?
At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 73,000 merchants across Australia and to work with more than 700 partners to create seamless experiences for hospitality, retail, services and health providers.
It starts with You.
Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time.
🎥 Step inside life at Tyro here.
As the Business Performance Manager at Tyro, you will play a pivotal role in the governance of reporting and performance for the Growth team; aligning our strategies with measurable outcomes, actionable insights and ensuring effective decision-making is made.
What you'll do:KPI Governance
Collaborate closely with the Growth and Tyro leadership teams to define, track, and govern key performance indicators (KPIs). Establish clear benchmarks, targets, and performance thresholds, ensuring alignment with overall business objectives and strategic initiatives.
Monitor KPI performance, identify trends, and provide actionable insights to the Growth team and senior leadership.
Reporting
Design, develop, and maintain robust reporting mechanisms and dashboards that provide real-time visibility into portfolio performance, allowing stakeholders to make informed decisions via self-service.
Develop reports and presentations that effectively communicate performance trends, insights, achievements, challenges, and recommended actions to various stakeholders, ranging from executives, senior leadership and internal teams.
Portfolio Performance and Optimisation
Possess a strong understanding of market dynamics, industry trends, and competitive landscapes to provide strategic recommendations for optimising growth strategies.
Collaborate with cross-functional teams across the business to develop actionable business strategies that drive commercial outcomes that are aligned with business objectives, and resource availability.
Work closely with the Growth team and senior leadership to assess risks, costs, benefits, and timelines associated with different initiatives, ensuring optimal allocation of investment.
Conduct in-depth analyses of portfolio performance, identifying areas of opportunity, potential bottlenecks, and strategies for improvement.
Collaborate with stakeholders to develop and implement performance optimisation plans, continuously monitoring and adjusting strategies to ensure effective execution.
Cross functional collaboration and leadership
Foster strong relationships with stakeholders across the organisation, ensuring effective communication and alignment of priorities.
Collaborate with data analytics, finance, and technology teams to ensure accurate and timely data collection, processing, and reporting.
Drive the bi-annual target and budget planning process, acting as the essential conduit between finance, product and growth teams.
Be an active participant in the Extended Growth Leadership team.
Proven experience in portfolio management, performance analysis, and strategic decision-making.
Strong analytical skills with the ability to interpret complex data and derive actionable insights.
Excellent communication and presentation skills, with the ability to effectively convey complex concepts and engage diverse audiences – including C-suite roles.
Proficiency in data visualisation tools and reporting platforms.
Demonstrated commercial acumen and the ability to understand business dynamics and drivers.
Strong project management skills with the ability to prioritise and manage multiple initiatives simultaneously.
Experience working in cross-functional teams and collaborating with stakeholders at various levels.
Knowledge of the industry landscape, market trends, and growth
Proactive, innovative and adaptable mindset, with the ability to navigate ambiguity and bring structure to the chaos.
Bachelor's degree in Business, Finance, Economics, or related field
What’s in it for you?
We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here.
You’ll also receive:
A mix of in-office and remote working
Learning and career development opportunities
16 weeks paid primary carers leave
12 weeks paid secondary carers leave
Annual team-based volunteer day
Birthday Leave
Power Up Day (Additional day of leave)
Weekly team social events, snacks, craft beer and wine, ping pong and video games
Taco Tuesdays
Mental health and wellness initiatives
Novated leasing
Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.
Still with us?
If you’ve got this far, then you might just be a great fit for us. Don’t tick all the boxes above? That’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles.
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What We Do
In 2003, Tyro set out to change the way payments are made. Today, we're still on a mission to make payments the easiest part of doing business, believing that nothing should stand in the way of business success for Australian merchants. We power more than 73,000 merchants across the country with in-store, online and on-the-go payments solutions designed specifically for businesses in hospitality, retail, services and health.
A tech company at heart, innovation has always been a part of our DNA at Tyro. We were the first tech company to obtain a full banking licence in Australia, allowing us to develop an integrated payments, banking and lending offering built specifically to make it easier for merchants to pay and get paid. Through Tyro, Australian merchants can accept payments anywhere, anytime, receive their takings on the same day and access fast, flexible funding through our award-winning repay-as-you-trade business loan as they scale and grow.
Marking our twenty-first birthday in 2024, this year we celebrate more than two decades of integrated connectivity with Australia’s innovative digital payments ecosystem. We work with more than 700 active partners in our broad and growing network to create seamless payment experiences and value-added products that customers love.
