Business Performance & Insight Associate

Posted 2 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Mid level
Fintech
The Role
Provide operational support and enablement for project managers, finance and business teams by administering tools (Kimble, SFDC, NetSuite, Coupa), resolving invoicing/timesheet/project issues, running month-end and data hygiene activities, supporting migrations and go-lives, and producing reports using BI tools. Act as first-level support for licensing, access, and system clean-up.
Summary Generated by Built In
Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

What will you contribute?
Working collaboratively and in partnership with the business to provide operational support and enablement for our project managers, business operations, finance & other teams by further supporting them in the use of any prescribed tooling like Kimble, NetSuite, SFDC etc.    ● Ensuring the business is operationally executing to the required standards within the purview of the tools available ● Being in alignment with the other Business Excellence teams and ensure Finastra is operationally ready to execute new or operational change wherever required.
Responsibilities & Deliverables:
Your deliverables will include, but are not limited to, the following:
• First Level Kimble Support Project Support (Cost/Revenue/Milestones/Expenses etc)       

 Element ActivationPending ClosurePlanned hours update (Baseline)

Revenue AdjustmentsCost Adjustments as requiredChange of Engagement/Proposal Owners / Access /RoleChange of Entity/Client Name/Currency/VAT correctionMilestones- Deletion/Revert/QueriesQueries to ExpensesInvoicing Support/Invoice failure KimbleWrite Off - Unbilled ChargesTimesheet SupportAdjustments/Request for Timesheet Approval/Re-assignment of approver/Reverting TimesheetsWAR Request/ ActivationResource Assignments/Resource Assignment issuesInternal Project Creation Support           

Presales Project creationPerform month end activity to close the period/books and help finance and account to recognize the revenueData Hygiene reports and correctionsKimble testing for 1FinMigration & testing supportGo live Support-Activations clean up, Hypercare

● OA SupportInvoicing Support-Credit Notes/RA / Reissue Invoices-Tax/Description issue on invoices/Invoice RejectionsAccess requestPending Close  Timesheet Support                                      

● SFDC Support   Opportunity/ SO SupportClient/Client Address /Territory Change/Currency change and Deal sheet SubmissionAcct by Sub creation   ● Pearl Support           OBS correction Modification of Milestone           RLF correction Total amount correctionSplit of PS and FED      Add or deletion of products       Project type changes       

● ● ARIS License Support         

● Login Issues

● License request/Clean-up Database creation & backup to share poin
Required Experience: 2-4Years
Experience in Coupa Min 2+Yrs is Must & Should  

Good communication skills – Verbal and Written.

Good analytical and problem-solving skills .

PMO experience is an added advantage .

Good experience working ( NetSuite) Good to have

Strong Excel knowledge & MS office Skills .

Must Strong knowledge in working with information systems – run reports, usage of BI/DOMO/Power BI, define required reports - Good to have

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:

Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.

Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*

Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.

Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.

Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

*Specific benefits may vary by location.

At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.

Be unique. Be exceptional. Help us make a difference at Finastra.

Skills Required

  • 2-4 years relevant experience
  • Experience in Coupa (minimum 2+ years)
  • Strong Excel knowledge and Microsoft Office skills
  • Good communication skills (verbal and written)
  • Good analytical and problem-solving skills
  • Experience with information systems and reporting (BI/DOMO/Power BI)
  • PMO experience
  • Experience with NetSuite

Finastra Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Finastra and has not been reviewed or approved by Finastra.

  • Leave & Time Off Breadth Leave is positioned as flexible/“unlimited” in many roles, which can support work-life balance when team norms allow it. Hybrid/flexible working is also framed as a core part of the overall rewards experience.
  • Parental & Family Support Parental leave is described as relatively generous in the US, with multiple references to roughly three months (or around 12 weeks) fully paid and equal leave for mothers and fathers. This is repeatedly highlighted as a meaningful component of the benefits package.
  • Wellbeing & Lifestyle Benefits Wellbeing support is emphasized through offerings like an Employee Assistance Program and TaskHuman coaching, alongside volunteering time off and employee networks. These programs broaden total rewards beyond cash compensation.

Finastra Insights

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The Company
HQ: London
13,042 Employees
Year Founded: 2013

What We Do

At Finastra our purpose is to unlock the power of finance for everyone & redefine finance for good. We’re the orchestrator of open finance; building and delivering innovative, next-generation technology on our open Fusion software architecture and cloud ecosystem. We’re one of the world’s largest FinTechs, working with over 9,000 customers including 90 of the top 100 banks globally. We’re creating a pioneering open platform that’s disrupting the financial industry, changing how financial software is developed and used. We believe in collaboration for innovation, to unlock the potential of people, businesses and communities. We have an unmatched portfolio of financial software and deliver mission critical solutions for financial institutions of all sizes, on premises or in the cloud. Our open architecture and platform approach embrace a wide ecosystem of partners and co innovators. Together we're leading the way in which applications are written, deployed and consumed in the world of financial services. Our people mission is to be the most loved and inclusive fintech company in the world; a mission we take seriously. DE&I factors into everything we do and every decision we make as a business. When you join Finastra, you open up a world of possibilities. With us, you can supercharge financial institutions, big tech and fintech while also building a more inclusive finance industry. We believe our people thrive when given the opportunity to be their authentic selves and we trust our people to work how, when and where they want; this is OPENworking. Our 2+ policy provides the perfect mix of focused work at home, coupled with the meaningful connection that comes from in person collaboration, coaching and community. We're rolling out a new programme where our people take as much leave as they need; we do not count vacation days and we trust our people to work in a way that suits them, when it suits them. Come join the future of Fintech, and make your world. OPEN.

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