PPRO Jobs

Business Optimization Manager - Payments

PPRO

Business Optimization Manager - Payments

Reposted Yesterday

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Mexico City, Cuauhtémoc, Mexico City, MEX

Hybrid

2K-2K Annually

Mid level

Fintech • Payments • Software

The Role

The Business Optimization Manager drives payment success by maximizing authorization rates and conversions through partner engagement and analytics. Responsibilities include managing partnerships, analyzing performance data, and collaborating cross-functionally to enhance payment processes.

Summary Generated by Built In

At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.

Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether

The Purpose:

The Business Optimization Manager will be responsible for maximizing payment success across global markets by improving authorization and conversion rates through strategic partner engagement, data-driven decision-making, and continuous optimization of the payment ecosystem.

This role is critical in ensuring that transactions flow seamlessly between merchants, acquirers, issuers, and card schemes - removing friction, reducing declines, and unlocking revenue. By combining deep payments expertise with analytics and cross-functional collaboration, the role directly impacts customer experience and business performance at scale.

Your impact in this role:

Partnership Management: Oversee partnerships across different stakeholders in the payment ecosystem. You will own local relationships, and build out a formula for successful interaction with partners. This involves regular communication and collaboration with acquirers to ensure smooth transaction processing, staying updated on card schemes' policies to facilitate seamless card payment acceptance, fostering relationships with issuers, and developing partnerships with Local Payment Methods (LPMs) to optimize payment acceptance in specific regions by understanding local market dynamics..

Performance Analytics: Analyze and review performance data (declines, conversion rates) for each partner. Collaborating with internal stakeholders such as product, customer support, and technical teams to address underlying factors, implementing strategies to optimize transaction approval processes, and leveraging insights from A/B testing and partnerships with acquirers to improve authorization rates.

Cross-Functional collaboration: Collaborate with Product, Risk management, Partnerships, and other teams to launch performance enhancing products and features.

What would make you a great fit:

Experience: 4+ years in payments, fintech, or e-commerce. Proven experience working with payment partners (acquirers, issuers, or schemes)

Education: Bachelor’s degree in Finance, Engineering, Computer Science, or a related field, MBA or advanced degree preferred

Payments Expertise: Strong understanding of the payment processing lifecycle. Knowledge of card scheme rules and compliance requirements

Analytics & Technical Skills: Strong data analysis and reporting capabilities. Experience deriving insights from large datasets and performance metric with strong ability to translate technical concepts into business impact

Communication & Stakeholder Management: Ability to manage multiple stakeholders across regions and functions. Strong communication and influencing skills.

Languages: Fluent English.

What's in it for you?:

Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 10-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year

Learning and Development - We offer a 7,000 MXN annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.

Meal vouchers- SiVale - MXN 3000 per month - Enjoy a moment of conviviality and a good and balanced meal thanks to your meal vouchers.

Insurance- Because better safe than sorry - we want our employees to benefit from various insurances including major and minor health insurance (including dental insurance) + life insurance and travel insurance.

Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.

Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet

Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more

Our office is in the New York Life building nearby Angel de la Independencia en Reforma, surrounded by mall shops and places where you can have a nice lunch. In the building you'll find space enough for meetings with your team, private spaces for confidential calls, a nice terrace, open coffee bar and other amenities. As long as you can take good care of them, the offices are pet-friendly.

Our Principles:

We get things done: We are courageous; we take ownership, make decisions and get things done.

We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent

We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.

We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement.

We work as a team: We collaborate closely and value team success over individual achievement.

Skills Required

4+ years in payments, fintech, or e-commerce
Bachelor's degree in Finance, Engineering, Computer Science or related field; MBA preferred
Strong understanding of payment processing lifecycle and compliance requirements
Strong data analysis and reporting capabilities
Ability to manage stakeholders and communicate effectively
Fluent in English

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The Company

HQ: London

496 Employees

Year Founded: 2006

What We Do

PPRO is a fintech company that provides digital payments infrastructure to businesses and banks so that they can scale their checkout, acquiring, and risk services through one connection. Payment platforms, acquirers, and merchants that plug into PPRO’s infrastructure are able to access payment methods, fraud screening tools, and other essential products from multiple providers. Every product can be deployed and controlled with clicks, not code. And with the company's orchestration layer directing process flows and data like clockwork, PPRO’s partners can rest easy knowing they’re delivering seamless end-to-end services to their customers. Citi, PayPal, and Stripe are just some of the names that depend on PPRO to accelerate their roadmaps, boost their conversions, and eliminate the complexities of digital payments.