We’re looking for a strategic and hands-on Business Operations Manager to help bring Navina’s Customer 360 vision to life. This role will design and implement cross-company processes, ensure seamless integration within our systems, and create enablement kits that empower teams across the organization.
The ideal candidate will also lead AI-driven initiatives - from running proof-of-concepts to identifying opportunities that enhance how we work, collaborate, and grow.
- 5+ years of experience in sales, business, marketing, customer success or product operations - Must!
- Experience with systems and CRM integrations (Salesforce/HubSpot) - Must!
- Proven experience in collaborating and engaging GTM teams at all levels
- Strong organizational skills with the ability to manage multiple projects simultaneously
- Excellent communication and presentation skills with fluent English.
- Ability to collaborate effectively with cross-functional teams.
- Strong project management skills with the ability to manage multiple priorities in a fast-paced environment.
- Fluent written and spoken English is required.
- Highly organized, detail-oriented, true team player with a go-getter attitude, an acute sense of urgency, and quick thinking abilities.
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What We Do
Navina was born with the vision to create a new world where the time-consuming chaos of patient data is replaced by a logical actionable platform that makes it possible for every physician to assess even the most complex cases in minutes. Our technology creates a new era of simplicity by restructuring disorganized data into an intelligible patient portrait, intuitively organized for sophisticated and empathetic patient care. We use AI and machine learning to make sure that what's most important is immediately clear, diagnostically linked, and contextually surfaced, so physicians can have the entirety of each patient’s data. The result: optimum patient wellness and enhanced financial performance for providers and payers. Navina is a partner of the American Academy of Family Physicians (AAFP) Innovation Lab.
