Business Operations

Posted Yesterday
New York City, NY, USA
In-Office
90K-130K Annually
Junior
eCommerce • Retail • Software
The Role
Business Operations Associate responsible for building internal processes, managing recurring workstreams, solving ambiguous operational problems, coordinating cross-functional initiatives, and improving company efficiency. The role supports People Operations, benefits, compliance, insurance, Finance, GTM, Product, planning, and leadership initiatives while taking ownership of tasks that keep a fast-growing startup running effectively.
Summary Generated by Built In

About Us

Our vision is to become the marketplace for everything expensive, specialized, and difficult to move. We’re building the infrastructure that powers the procurement and disposition of assets across America’s essential industries, automating everything from discovery and payments to freight, warranty, and financing. Today, Garage operates in cities and towns across all 50 states and has surpassed $100M+ in annualized transaction volume on the platform.

Our mission is to save local governments and essential services businesses time and money. We started with fire departments two years ago and have since expanded into EMS and heavy-duty, launching new verticals while growing revenue >10x last year.

If you move fast, hold a high bar, and want meaningful ownership in building a category-defining company, Garage is the place to do it.

About the Role

As a Business Operations Associate, you’ll help make Garage run. You’ll work across nearly every part of the company, jumping in wherever there is an important problem to solve, process to build, or initiative that needs an owner.

This is a true operator role. You’ll build processes from scratch, fix things that aren’t working, coordinate across teams, and own the many things required to keep a fast-growing startup moving. Some projects will be highly visible; others will happen behind the scenes but be just as critical to the company’s success.

Along the way, you’ll get unusual exposure to how a startup operates — from People and Finance to GTM, Product, company planning, and leadership decision-making. As you build context and earn trust, you’ll take on increasingly strategic projects, making this an ideal role for someone who wants to learn how to run a company from the inside out and ultimately grow into a startup leader or Chief of Staff.

What we’re looking for

  • Own the systems, processes, and recurring workstreams that keep Garage running smoothly, including core internal operations like People Ops, benefits, compliance, and insurance.

  • Step into ambiguous problems without clear owners, create structure, and drive them from open question to completed outcome.

  • Identify inefficiencies and build scalable, repeatable processes that make the company faster and more effective.

  • Work cross-functionally to coordinate priorities, unblock execution, and drive important company-wide initiatives forward.

What you need

  • Bachelor’s degree from an accredited university

  • 2+ years of experience at a startup in an execution-focused role, investment banking, consulting, ex-Founders, working at a startup, business development, or related roles

  • A natural operator mindset with a strong bias toward action — you see something that needs to get done and take ownership of figuring it out

  • A willingness to roll up your sleeves and do whatever the company needs, from building a new process to handling the small but important details that keep things running

  • Exceptional organization and reliability, with the ability to manage multiple priorities without letting things fall through the cracks

  • Comfort with ambiguity, a steep learning curve, and the ability to bring structure to problems you may have never encountered before

  • Intellectual curiosity and strategic thinking, paired with a strong desire to turn ideas into action and make the people around you more effective

Our Values

  • Take Big Swings. We are here to transform an overlooked industry—not make small improvements around the edges. We set ambitious goals, take calculated risks, and push through setbacks. We never trade lasting impact for short-term comfort.

  • Customers Come First. Our customers operate in an industry burdened by slow, expensive, and outdated processes. We attack the problems that cost them the most and measure our success by the time and money we give back to them.

  • Play For the Front of the Jersey. We put the mission ahead of ourselves. We challenge each other directly, support each other relentlessly, and step up whenever the team needs us. We win together, and we have fun doing it.

  • All Gas, No Ego. Building something that matters takes relentless effort. We move fast, take ownership, and see hard problems through. When we fall short, we own it, learn quickly, and come back stronger.

Why Join Garage?

  • Do work that matters. Our platform helps people buy the assets that local communities rely on to keep their communities safe, clean, and operating every day.

  • Help shape the company. Join as one of our first 45 employees and work directly alongside the founders.

  • Make an outsized impact. You’ll join a talent-dense, high-performance team where every person moves the company forward.

  • Build from a strong foundation. We’ve raised $18M, including a $13.5M Series A, from Y Combinator, Initialized Capital, Infinity Ventures, FJ Labs, and other leading investors.

What we offer

  • Competitive salary and stock options

  • 100% medical, dental and vision insurance coverage

  • Unlimited PTO (in addition to company observed holidays)

  • Daily lunch & dinner (for employees based in NYC)

  • $100/month wellness stipend

  • 401(k) w/ employer match

  • Pre-tax commuter benefits

  • Annual team offsite

  • Relocation assistance

We realize applying for jobs can feel daunting at times. We don’t expect you to check all the qualification boxes and encourage you to apply if you have experience in some of the areas.

Equal Opportunity

As an equal-opportunity employer, we are committed to building an inclusive environment where you can be you. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, natural origin, age, disability, pregnancy, gender expression or identity, sexual orientation, or any other legally protected class.

Skills Required

  • Bachelor's degree from an accredited university
  • 2+ years of experience at a startup in an execution-focused role, investment banking, consulting, as a former founder, business development, or a related role
  • Natural operator mindset with a strong bias toward action and ownership
  • Willingness to handle varied operational responsibilities and build processes
  • Exceptional organization and reliability with the ability to manage multiple priorities
  • Comfort with ambiguity and ability to bring structure to unfamiliar problems
  • Intellectual curiosity and strategic thinking with the ability to turn ideas into action

Garage Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Garage and has not been reviewed or approved by Garage.

  • Wellbeing & Lifestyle Benefits — The employee merchandise discount is consistently highlighted as a standout perk for store staff, and some roles advertise daily meals and a monthly wellness stipend. These lifestyle benefits add tangible value alongside base pay.
  • Healthcare Strength — Corporate and U.S. tech job listings describe employer-paid medical, dental, and vision coverage with clear summaries in postings. This indicates robust healthcare support for those tracks.
  • Retirement Support — Retirement programs with employer matching are called out for eligible roles. This includes 401(k) support in U.S. postings and matched plans noted in corporate materials.

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The Company
HQ: New York, NY
38 Employees
Year Founded: 2023

What We Do

Garage powers the exchange of critical assets across America’s essential industries. We started with fire departments, where purchasing mission-critical vehicles and equipment used to take months of paperwork, phone calls, and delays. Our agentic platform automates the entire transaction: discovery, payments, freight, paperwork, warranty, and financing. What once took months now takes minutes. In under a year, we’ve expanded to cities and towns in all 50 states and grown revenue more than 10x. Based in New York, we’ve raised $18M from Y Combinator, Initialized Capital, Infinity Ventures, FJ Labs, and other leading investors. We’re moving fast, growing quickly, and just getting started.

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