Business Operations

Posted 2 Days Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
150K-200K Annually
Mid level
Artificial Intelligence • Software
We use AI to understand human ability and match talent with the opportunities they're best suited for.
The Role
Drive cross-functional business execution across Delivery, Finance, Product, and GTM. Responsibilities include identifying and resolving revenue blockers, translating forecasts into operational plans, program managing commercially important product work, running business reviews and execution cadences, building dashboards and KPIs, supporting company strategy, and leading special projects. The role requires operating effectively in ambiguity, influencing without formal authority, and partnering closely with leadership.
Summary Generated by Built In
About Mercor

Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents.

 

Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.

About the Role

Mercor is bringing on a Business Operations hire to drive high-quality execution across the company. You'll sit at the center of Delivery, Finance, Product, and GTM, owning the connective tissue that turns revenue potential into realized revenue. This is a high-leverage generalist role: you'll identify what's blocking the business, build the operating rhythms to surface it, and program manage the teams that fix it.

You'll work directly with leadership and have visibility into how every part of the business runs. If you like owning outcomes end-to-end, operating in ambiguity, and seeing your work show up directly in the company's growth trajectory, this is the role.

What You'll Do

  • Unblock Revenue: Partner with delivery teams to identify, prioritize, and manage the blockers standing between us and our revenue potential. Support the blocker process end-to-end — from surfacing issues to driving them to resolution with named owners and dates.

  • Operationalize Plans: Work with Finance to translate forecasts and growth levers into operational reality. Connect the financial plan to what teams are actually executing against, and flag gaps early.

  • Drive Product Velocity: Translate delivery blockers into clear, well-scoped product requirements, and program manage product teams to ensure timely delivery. You're accountable for making sure the most commercially important work ships on time.

  • Run the Operating Cadence: Support the company's business review rhythm — monthly business reviews, weekly execution check-ins, and the dashboards and trackers that keep leadership informed and teams accountable.

  • Shape Company Strategy: Work on initiatives that help shape and improve Mercor’s market positioning across offerings, product functionality, business lines, and talent

  • Special Projects: Take on a wide range of high-priority projects across GTM, Finance, and Operations as the business needs. The mandate is broad by design; you'll go wherever the leverage is.

What We're Looking For

  • 1-4 years of experience in top-tier consulting, business operations, strategic finance, banking / private equity, or as a founder.

  • A degree from a top school.

  • Proficiency with data analytics and BI tools; you should be comfortable pulling and pressure-testing your own numbers.

  • Strong ability to partner with cross-functional stakeholders: this role requires engaging constructively with the entire business, from delivery teams to product to leadership.

  • Experience constructing metrics, KPIs, operating rhythms, and the processes that make organizations run well.

  • Comfort operating in ambiguity and driving outcomes without formal authority.

  • Can-do attitude!

Bonus Points
  • Experience at a high-growth startup or in a role where you built operating cadences from scratch.

  • Familiarity with program management tooling (e.g., Linear) and Gantt-based roadmapping.

Benefits
  • $15K relocation bonus (for moving to the Bay Area)

  • $10K housing bonus (if you live within 0.5 miles of our office)

  • $1.5K monthly stipend for meals

  • Free Equinox membership

  • monthly laundry reimbursement

  • monthly personal wellness reimbursement

  • Health, Dental, Vision insurance

  • 401(k) with company match

Skills Required

  • 1-4 years of experience in top-tier consulting, business operations, strategic finance, banking, private equity, or as a founder
  • Degree from a top school
  • Proficiency with data analytics and Business Intelligence tools
  • Ability to partner effectively with cross-functional stakeholders, including delivery, product, and leadership teams
  • Experience constructing metrics, KPIs, operating rhythms, and organizational processes
  • Comfort operating in ambiguity and driving outcomes without formal authority
  • Can-do attitude
  • Experience at a high-growth startup or building operating cadences from scratch
  • Familiarity with program management tooling such as Linear and Gantt-based roadmapping

Mercor Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mercor and has not been reviewed or approved by Mercor.

  • Fair & Transparent Compensation Pay is considered competitive across many roles, with clear hourly ranges and an hourly/pay‑per‑task mix designed to align rates with expertise. The structure emphasizes transparent, appropriate pay levels and guarantees payment for legitimate logged time.
  • Strong & Reliable Incentives Payments are processed on a predictable weekly cadence via Stripe/Wise, and some tracks offer additional weekly bonus incentives for top performers. This combination of regular payouts and performance bonuses supports dependable earnings when projects are active.
  • Equity Value & Accessibility Select full‑time roles include generous equity grants alongside cash perks such as relocation and housing bonuses. These elements increase total compensation for those positions.

Mercor Insights

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The Company
HQ: San Francisco, California
2,217 Employees
Year Founded: 2023

What We Do

We use AI to understand human ability and match talent with the opportunities they're best suited for.

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