Senior Manager, Business Operations & Strategy

Reposted 10 Days Ago
2 Locations
In-Office
160K-200K Annually
Senior level
Information Technology • Internet of Things
The Role
The Business Operations & Strategy Manager will oversee operational cadences, manage strategic frameworks, and lead complex initiatives across the company while directly collaborating with the executive team.
Summary Generated by Built In
About Suno

We're building the world's first creative entertainment platform, where the entire world can feel the joy and fulfilment of making music. Music is for everyone: Our users include everyone from grandmothers creating songs for their loved ones, to Grammy winners using Suno Studio, our power tool, to make the most popular hits in the world.

Building the future of entertainment requires ambition. The pace is fast, the problems are hard, and the work demands ownership and intensity. For the right people, it’s incredibly rewarding: a chance to shape a new medium, work with a small team that cares deeply about quality, make music, drink too much coffee, and build something that millions of people use to express themselves in ways that were never before possible.

Suno is the fastest growing consumer entertainment company and the leader in AI music. We are backed by leading investors including Menlo Ventures, Lightspeed Venture Partners, Matrix Partners, NVentures (venture arm of NVIDIA).

About the Role

We're looking for a Senior Manager, Business Operations & Strategy to be the operational backbone of our engineering, product, and design organization. You'll be the person who turns product ambiguity into executable plans — building the rhythms, frameworks, and cross-functional alignment that allow our product teams to move fast and make great decisions.

You'll sit at the intersection of product, data, and strategy, working on everything from product planning and roadmap operations to go-to-market coordination and performance insights. You'll often be running multiple workstreams simultaneously. You will report to the Head of BizOps & Strategy and partner closely with Product, Engineering, Data, and Finance leadership.

What You'll Own

Product Rhythm & Operations

  • Own the operational cadences of the product organization — sprint reviews, roadmap planning, and cross-functional syncs — ensuring the right decisions get made with the right context

  • Build and maintain the systems and processes that keep product teams aligned and unblocked

  • Facilitate strategic working sessions, product offsites, and critical prioritization moments across the organization

Product Insights & Performance

  • Oversee the development of models, forecasts, and scenarios to support product goal-setting and resource allocation

  • Partner with the Data team to develop a deep understanding of retention, feature adoption, growth drivers, and product performance

  • Translate product analytics into clear, compelling insights for leadership and the board

Product Strategy & Prioritization

  • Own the frameworks that guide product prioritization — audience focus, TAM sizing, marketplace dynamics, and monetization strategy

  • Answer hard strategic questions: how should we sequence the roadmap? Where is the growth opportunity? What should we build vs. buy vs. partner?

  • Lead pricing and packaging analysis, partnering with Finance and Product to evaluate new monetization approaches

Partnerships & Integrations

  • Manage the product partnerships pipeline from initial evaluation through execution, assessing strategic fit, commercial terms, and integration complexity

  • Build financial models for partnership ROI, scenario planning, and business case evaluation

  • Coordinate cross-functional workstreams — product, engineering, legal — to drive partnership execution

Special Projects

  • Own planning, coordination, and execution for high-priority product initiatives, partnering with cross-functional leaders to ensure delivery against milestones

  • Step into undefined, ambiguous problem spaces and bring structure and momentum where none exists

What You'll Need

You have:

  • 8+ years at a top-tier consulting firm or high-growth tech company in strategy, product ops, or business operations

  • 3+ years as an operator embedded within a product or technology organization

  • Fluency in product metrics and a strong intuition for what drives user growth, retention, and engagement

  • Experience building financial models and doing quantitative analysis (comfortable in Excel/Google Sheets)

  • A track record of managing complex, ambiguous projects with multiple stakeholders

  • Experience working directly with C-suite and product leadership, with strong instincts for communicating up

You're energized by:

  • 0→1 work where you define both the problem and the solution

  • Being the connective tissue between product, data, and strategy

  • Making things happen in fast-moving, high-stakes environments

Additional Notes:

  • Applicants must be eligible to work in the US.

  • This is an in person role working at our NYC/ CAM office


Perks & Benefits
  • Company Equity Package

  • 401(k) with 3% Employer Match & Roth 401(k)

  • Medical, Dental, & Vision Insurance (PPO w/ HSA & FSA options)

  • 11 Paid Holidays + Unlimited PTO & Sick Time

  • 16 Weeks of Paid Parental Leave

  • Creative Education Stipend

  • Generous Commuter Allowance

  • In-Office Lunch (5 days per week)

Suno is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the Massachusetts Fair Chance in Employment Act, NYC Fair Chance Act, LA City Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.

Skills Required

  • 5-7 years at a top-tier consulting firm or high-growth tech company in strategy/ops/corp dev
  • Experience building financial models and doing quantitative analysis
  • Track record of managing complex, ambiguous projects with multiple stakeholders
  • Worked directly with C-suite executives

Suno (suno.com) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Suno (suno.com) and has not been reviewed or approved by Suno (suno.com).

  • Leave & Time Off Breadth Time off is positioned as highly flexible, with unlimited PTO and unlimited sick days alongside a set of company holidays. This structure can materially improve perceived total rewards for employees who can comfortably take time away.
  • Parental & Family Support Parental leave is described as notably strong, offering 16 weeks fully paid for both birthing and non-birthing parents. This level of paid leave can meaningfully reduce financial and career disruption for new parents.
  • Retirement Support Retirement benefits include Traditional and Roth 401(k) options with a stated 3% safe-harbor company match. This provides a clear employer contribution that strengthens long-term compensation beyond cash pay.

Suno (suno.com) Insights

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The Company
Cambridge, MA
144 Employees
Year Founded: 2022

What We Do

Suno is building a future where anyone can make music. Whether you're a shower singer or a charting artist, we break barriers between you and the song you dream of making. No instrument needed, just imagination. From your mind to music

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