Business Operations Specialist

CompanyFederal Reserve Bank of New York

When you work at the New York Fed, you have the opportunity to make an impact in our communities and across the nation. Our mission-driven, curious, and dedicated colleagues apply their diverse perspectives and unique talents to support the strength of the U.S. economy and stability of the global financial system. At the Bank, we work full-time onsite with our teams. We believe being physically together allows us to draw on our collective strengths, while recognizing that the ability to work flexibly from time to time remains important to achieving our mission.

Our Unique Work

The Operations & Resiliency Group (O&R) serves to strengthen, support, and ensure the resiliency of many of the Bank's essential on-site operations, including: the Bank's Cash Operations, Law Enforcement Unit, Federal Reserve Financial Services, Business Continuity and Resilience teams.

Within O&R, the Business Operations team is responsible for administrating and liaising with Bank and System teams to provide centralized support and execute a variety of complex analytical, operational and administrative activities, including but not limited to communications, logistics, real estate, business continuity, identity access management, executive support, records management, procurement and vendor management.

As a Business Operations Specialist, reporting to the Director of Business Operations, you will drive operational effectiveness by refining and improving end-to-end processes across our team. You'll help define clear roles and responsibilities, identify and implement process improvements to better support our businesses, and ensure our operations effectively serve the Group's varied personas. Additionally, you'll manage programs that highlight our team's capabilities and partnerships across the organization, execute key strategic initiatives, and strengthen stakeholder relationships.

The ideal candidate brings strong organizational, analytical, technical, and interpersonal skills with proven experience in ensuring operational efficiency, driving process optimization, and managing competing priorities.

How You'll Make an Impact as a Business Operations Specialist:

• Operational Execution – Execute business operations activities and own end to end delivery across processes, including standards, compliance, finance, procurement, and operations functions.

• Analytics & Insights – Provide financial and workforce analytics, conduct spend analysis and vendor reviews and deliver data-driven insights to support leadership decisions and budget optimization.

• Standards & Compliance – Maintain a repository of operational standards and protocols that ensures alignment and compliance across all responsibility areas, including policy education, business continuity and resumption testing, and facilities/records management.

• Stakeholder Partnership – Collaborate with subject matter experts and leadership to translate operational and administrative requirements into solutions; communicate proactively and build strong relationships.

• Information Security Liaison – Manage and coordinate identity access management, including technology entitlements and creation and management of role-based access controls.

• Operational Coordination – Provide logistical coordination and execute operational functions as needed.

• Team Collaboration – Mentor team members, sharing expertise and ideas to foster a high-performing team dynamic.

The Unique Skill Sets We're Looking For:

• Progressive experience in business operations, vendor management, compliance, or program management supporting complex organizational functions

• Proven ability to design, document, and improve workflows while maintaining standards, driving efficiency, and ensuring compliance across functional areas

• Strong ability to synthesize operational and financial data to deliver insights using Excel, Tableau, PowerBI, or similar platforms and effectively communicate findings

• Demonstrated success influencing across organizational levels, building partnerships, and translating complex requirements into executable solutions

• Advanced proficiency in MS 365 Suite (especially Excel, PowerPoint, SharePoint) and enterprise systems (Workday, Ariba); familiarity with AI productivity tools a plus

• Proven ability managing though ambiguity, shifting priorities, and competing demands while maintaining quality standards and attention to detail

• Preferred: Experience with budget management, TPRM compliance, identity access management, or procurement processes.

Application Deadline: June 3, 2026

Salary Range: $165,000-$195,000

We believe in transparency at the NY Fed. This salary range reflects a variety of skills and experiences candidates may bring to the job. We pay individuals along this range based on their unique backgrounds. Whether you’re stretching into the job or are a more seasoned candidate, we aim to pay competitively for your contributions.  

  

How We’ll Support You:   

Our programs and benefits are designed to support you through all your life stages: 

• Learning & Growing: Educational assistance, career development tools, and stretch opportunities 

• Supporting Your Family: Parental leave, adoption assistance, back-up dependent and elder care, college planning resources, and more 

• Managing Your Health: Comprehensive insurance plans, leave policies, onsite Health & Wellness Center, and onsite Fitness Center 

• Optimizing Your Finances: Pension plan, 401(k) with generous match, financial planning resources, and subsidized public transportation program 

Our Culture is deeply grounded in our Touchstone Behaviors— By working with us, you’ll have the opportunity to develop and demonstrate your ability to Communicate Authentically, Collaborate Inclusively, Drive Progress, Develop Others, and Take Ownership. These competencies shape our culture here at the Bank. They also provide a shared language for how we work together and achieve success and set clear expectations for leading with impact at every stage of your career. Learn more.    

  

The New York Fed expects its employees to perform their duties with honesty, integrity, and impartiality, and without improper preferential treatment of any person. Learn more about our code of conduct and conflicts of interest rules.  

We value accessibility for all candidates and are happy to provide an accommodation or assistance. Please email us at [email protected] and we’ll be glad to help. Please note, this is a dedicated e-mail box designed exclusively to assist applications with accommodation requests in relation to our recruiting process. All other inquires including the status of applications will not receive a response from this e-mail box.   

  

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.  

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job CategoryOperations Family Group

Work ShiftFirst (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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