Business Operations Specialist

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Whitakers, NC, USA
In-Office
Real Estate
The Role

Job Title

Business Operations Specialist

Job Description Summary

Job Description

Business operations specialist job description

Cushman & Wakefield knows that sensible processes are at the heart of a successful workflow. We’re searching for a driven individual who can help us streamline daily operations to ensure efficiency and adherence to budget across all departments. The operations specialist should be comfortable communicating with people throughout the organization, able to solve problems and improvise as needed, and adept at estimating and managing time for a variety of tasks. The ideal candidate is a natural coordinator who has a strong sense of big-picture objectives and a sharp eye for detail.

Objectives of this role

  • Develop and implement department-wide quality control measures
  • Recommend new procedures for increasing the efficiency of day-to-day operations
  • Maintain communication with regional operations manager, staff members, and vendors to ensure adherence to protocols across key touch points
  • Assist the operations manager in developing, planning, and coordinating operational activities
  • Oversee inventory management practices and improve them when necessary
  • Ensure that operations are in legal compliance with local and national regulations

Responsibilities

Ultimately, the role of the Business Operations Specialist is to ensure that our business operations run smoothly and effectively to support and improve our organization’s productivity.

  • Analyzing business operations and strategies to identify new opportunities.
  • Developing and implementing new processes and procedures.
  • Collaborating with key stakeholders to identify and address operational, financial and technological risks.
  • Monitoring and reporting on operational performance.
  • Assisting in financial budgeting and forecasting.
  • Optimizing operational management systems, processes and best practices.
  • Assisting in the management of third party and vendor relationships.
  • Staying updated on industry trends and implementing new practices as necessary.
  • Monitor day-to-day operations, report on performance, and recommend actionable improvements when necessary
  • Order supplies and manage inventory, coordinating with accounting and finance departments to adhere to budget
  • Create procedures and protocols (such as checklists) and distribute to staff
  • Communicate and coordinate with employees (including executive operations team) and vendors
  • Onboard and train new employees to ensure that they adhere to standard operating procedures

Required Qualifications and Skills

A candidate for this Business Operations Specialist role should possess a diverse set of skills and qualifications including:

  • Proven organizational skills, including time management
  • Self-sufficiency and an ability to work with minimal supervision
  • Excellent organizational and project management skills to oversee and handle various projects simultaneously.
  • Strong analytical and problem-solving abilities to evaluate business operations and recommend strategies to improve efficiency and effectiveness.
  • Exceptional communication skills to articulate complex information clearly and effectively to team members, management, and stakeholders.
  • Strong financial acumen to assist with budgeting, forecasting, and fiscal analysis.
  • Excellent attention to detail to ensure all operations adhere to company standards and regulations.
  • Strong interpersonal skills to work collaboratively with various departments and stakeholders, fostering a cohesive and efficient work environment.
  • Ability to use business software, including project management tools and data analysis software, to enhance productivity and performance.
  • Our ideal candidate has a strong analytical mindset and can make decisions that align with our company’s strategic plans.

Preferred skills and qualifications

  • Two or more years of experience in an operational or similar role 
  • Proficiency with Microsoft Excel and other productivity applications and platforms







Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”

Cushman & Wakefield Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cushman & Wakefield and has not been reviewed or approved by Cushman & Wakefield.

  • Retirement Support A 401(k) with company match is consistently referenced as part of the package. Feedback suggests this provides a solid baseline for long‑term savings across many U.S. roles.
  • Leave & Time Off Breadth Paid time off and company holidays are regularly highlighted and described as a meaningful part of the offering. Feedback suggests time‑off benefits add tangible value alongside base pay.
  • Parental & Family Support Paid parental leave for primary and secondary caregivers, plus backup care and wellbeing resources, are described as available. These offerings indicate a supportive approach to family needs in many roles.

Cushman & Wakefield Insights

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The Company
HQ: Chicago, IL
53,000 Employees
Year Founded: 1917

What We Do

Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 53,000 employees in 400 offices and 60 countries. In 2019, the firm had revenue of $8.8 billion across core services of property, facilities and project management, leasing, capital markets, valuation and other services.

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