Business Operations Specialist

Posted 3 Days Ago
Be an Early Applicant
Rochester Hills, MI, USA
In-Office
Junior
Artificial Intelligence • Robotics
The Role
Support Product Plus Group project administration including processing and validating POs, maintaining Oracle EBS and CPQ data, coordinating kick-offs, tracking project financials and schedules, preparing invoicing and revenue forecasts, supporting collections and warranty/closeout, and reporting key metrics.
Summary Generated by Built In
Job Summary & Responsibilities

Who You Are

The Business Operations Specialist (Project Administration) will be responsible for supporting the Product Plus Group (PPG) in all administration functions and processes needed to execute projects efficiently and effectively. This position focuses on procedures and processes to ensure profit growth and a strong commitment to customer satisfaction. 

How It’s Done

  • Process incoming customer Purchase Orders / Purchase Order Amendments (PO / POA)
    • Enter PO information into Order Tracking System (OTS)
    • Validate PO content vs. proposal
    • Develop Contract Review packets for all incoming original POs
    • Track all incoming POs, Letters Of Intent (LOI) and Authorizations To Proceed (ATP)
    • Enter product plus budget into CPQ & transfer to EBS
    • Upload POs to EBS
    • Maintain Oracle as-sold margins
  • Support contract review process and order acknowledgements
  • Coordinate project kick-off meetings
  • Create project folder & add kick-off documentation package
  • Update Oracle EBS projects information as required, i.e. add team members, work breakdown structure (WBS) additions, etc.
  • Maintain project tracking sheets (RTS, Q&OL, etc.) for appropriate scheduling and tracking of project units and financials
  • Creation of Change Request Forms (CRF)
  • Prepare monthly invoicing report
  • Prepare revenue forecast
  • Schedule unit shipments and invoicing
  • Collections support
  • Coordinate information for Voice of Customer (VOC) surveys and tracking
  • Support warranty creation and project closeout process
  • Analyze & report on key metrics, i.e. on-time order acknowledgments, customer satisfaction, margin development, etc.

What You Need

  • Associate’s degree in Business, technical discipline, or related field; or equivalent relevant experience
  • Minimum one year of relevant experience in project administration or similar role
  • Basic understanding of MRP and inventory control

What Would Be Even Better

  • 2+ years of relevant experience in project administration or similar role.
  • In-depth knowledge of product plus order management process
  • Knowledge of accounting principles, analysis, and reporting of financial data.

It’s Your Move

At FANUC America, we are driven by a deep respect for our people and a commitment to building a workplace dedicated to integrity and excellence. We believe that great careers are built through opportunity, growth, and collaboration—and we’re excited to invite talented individuals like you to explore what’s possible with us.

Joining FANUC means becoming part of a team that values your unique perspective and encourages continuous learning and collaboration. We foster a culture where respect and innovation go hand in hand, and where your contributions help shape the future of automation and robotics.

If you're ready to take the next step in your career, we invite you to apply today. We look forward to learning more about you!

We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees:

  • Medical, Dental & Vision Insurance
  • 401(k) Retirement Program
  • Life Insurance
  • Short-Term & Long-Term Disability Plans
  • Tuition Reimbursement
  • Wellness Program
  • Flexible Spending Accounts
  • Employee Assistance Program
  • Flexible Benefit Dollars
  • Generous Holiday & Vacation Program

Sponsorship will not be provided for this position

 
Equal Opportunity Employer, including disabled and veterans.

Skills Required

  • Associate's degree in Business, technical discipline, or related field or equivalent relevant experience
  • Minimum one year of relevant experience in project administration or similar role
  • Basic understanding of MRP and inventory control
  • 2+ years of relevant experience in project administration or similar role
  • In-depth knowledge of product plus order management process
  • Knowledge of accounting principles, analysis, and reporting of financial data

FANUC America Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about FANUC America and has not been reviewed or approved by FANUC America.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, spanning medical, dental, and vision insurance along with disability and life insurance. A wellness program is also described as part of the health-and-wellbeing offering.
  • Retirement Support Retirement offerings include a 401(k) savings program as part of the core package. Broader retirement supports such as pension and retirement allowance plans are also highlighted at the parent-company level as part of employee welfare initiatives.
  • Leave & Time Off Breadth Paid vacation and paid holidays are included as standard time-off benefits. Time off is also associated with positive work/life balance in at least one role-specific account.

FANUC America Insights

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The Company
HQ: MINAMI TSURU-GUN
Year Founded: 1972

What We Do

FANUC America Corporation, headquartered in Rochester Hills, MI is the leading supplier of robots, CNC systems and factory automation. Founded in 1982, FANUC America has over 1,500 employees in the Americas. Our team of automation professionals work in customer service, engineering, finance, human resources, IT, logistics, operations, manufacturing, product development, sales & marketing and training. On October 22, 2019, FANUC America hosted a Grand Opening of our new 461,000 square-foot facility in Auburn Hills, Michigan, in order to keep pace with the growing demand for robots and automation. Constructed and in full operation just one year after breaking ground, the new facility houses several departments including engineering, product development, manufacturing and warehousing. FANUC now occupies over one million square feet of building space in Oakland County, Michigan. In 2021, FANUC America was named one of Michigan’s top workplaces by the Detroit Free Press for the 10th consecutive year. In addition, the Chicago Tribune named FANUC America’s Hoffman Estates, IL regional office one of Illinois’ top workplaces.

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