Business Operations Specialist (Hybrid Working)

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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Marketing Tech
The Role
Company Description

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

Job Description

  • Conduct comprehensive competitor analysis, including market trends, pricing strategies and product offerings
  • Analyze internal sales performance and service metrics to identify strengths, gaps, and areas for improvement
  • Develop actionable insights and recommendations to optimize sales strategies and customer service processes, including tracking progress and outcomes
  • Collaborate closely with sales and service teams to enhance market positioning and competitive advantage
  • Monitor industry developments and emerging trends that impact the business
  • Prepare detailed reports and presentations for management, providing data-driven insights and recommendations
  • Support decision-making by leveraging data analytics

Qualifications

  • 1-3 years working experience is preferred
  • Experience in market research, competitive analysis, or sales analytics is preferred
  • Strong analytical skills with the ability to interpret complex data and translate findings into actionable strategies.
  • Proficient in Excel and possess excellent communication and presentation skills.
  • Ability to work cross-functionally and influence decision-making.
  • Strong problem-solving skills and attention to detail.

Desired Values

  • You are a strong believer of change and personal growth
  • You agree that Teamwork makes the dream work
  • You value honest and direct feedback

Additional Information

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with a diverse group of backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable approach but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

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The Company
Cremorne, Victoria
2,922 Employees
On-site Workplace
Year Founded: 1997

What We Do

SEEK is a global leader in employment marketplaces, solving real problems for our customers and connecting the right people with the right work. Our platforms are used by approximately 60 million candidates worldwide, we have relationships with over 450,000 hirers and exposure to around 900 million people, which means we really know the markets we are operating in. With an international presence that spans Australia, New Zealand, South-East Asia, Brazil and Mexico, your career can take you in many directions at SEEK.

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