BUSINESS OPERATIONS SENIOR ASSOCIATE : SRI LANKA (REMOTE)

The Business Operations Senior Associate will support internal initiatives across the organization through structured research, feasibility assessment, and end-to-end execution.

This is a full-time role intended for candidates who can work independently, think through ambiguity, and take ownership of initiatives from start to finish. Candidates are expected to contribute with minimal supervision after onboarding.

Job Responsibilities:
 

1) Research & feasibility

• Conduct structured research and feasibility assessments for internal business or operational initiatives
• Evaluate ideas using defined criteria and frameworks
• Produce clear feasibility outputs with documented assumptions, risks, dependencies, and recommendations

2) Execution (idea → pilot → rollout)

• Translate ambiguous inputs into clear requirements, scope, and execution plans
• Coordinate pilots, track outcomes and key metrics, and summarize learnings
• Support rollout and post-implementation optimization where relevant
• Keep initiatives moving end-to-end, escalating risks early with proposed options

3) Documentation & systems

• Produce and maintain high-quality documentation, including research briefs, feasibility reports, SOPs, templates, and decision logs
• Keep project and operations tools updated (e.g., ClickUp, Asana, Monday.com, or similar)
• Maintain clear visibility of status, progress, and outcomes for stakeholders

You’ll Thrive in this Role if You:

• Prefer ownership and execution over close supervision
• Can work with incomplete information and move forward responsibly
• Write clearly and enjoy turning messy problems into structured plans and documentation
• Can manage multiple priorities and make informed tradeoffs
• Are comfortable receiving feedback and iterating quickly
• Are looking for a full-time, long-term, remote role 

Expected Qualifications & Skills:

Required:

• 2–3 years of experience in roles involving execution and analysis (business operations, delivery/project execution, operations, research-heavy coordination, enablement, or similar)
• Strong written communication skills (briefs, reports, SOPs)
• Strong organization, follow-through, and attention to detail
• Familiarity with project or operations tools (e.g., ClickUp, Asana, Monday.com, or similar)

Preferred:

• Experience in service-based environments (digital marketing, healthcare services, SaaS)
• Prior remote work experience
• Experience supporting process improvement, research initiatives, or operational documentation

Work Hours & Expectations:

• Because we support U.S.-based clients and teams, this role requires daily overlap across two windows:
  • 4 hours during Sri Lanka daytime
  • 4 hours during Sri Lanka nighttime
• These overlap windows are a core requirement. You’ll still have flexibility in how you structure your schedule, but the overlap coverage must be met. 
• Occasionally, important meetings or time-sensitive tasks may require additional availability.
• This is a full-time role that requires a commitment of 8 working hours per day, Monday through Friday.
• This role requires a high level of professionalism, accountability, and follow-through, including attending required meetings and meeting assigned deadlines.
• You will be expected to comply with company policies and contractual obligations, including maintaining strict confidentiality of product and client information.

Benefits:

• WFH - Work from the comfort of your own home. 
• EPF/ETF - Each employee would be enrolled in the EPF/ ETF as per the Sri Lankan labor law
• Legitimate work at home company - Bizycorp adheres to the Sri Lankan shop and Office Act.
• Remuneration - Starting from 90,000.00 (Inclusive of Basic + Fixed allowances). You will be eligible for a probation confirmation increment after 06 months. (Conditions apply). 
• More Benefits - Paid Leave, Selected Professional Training & Certification programs, Annual Rewards - Based on performance and role. (Conditions Apply) 
• Exposure to international clients and opportunities for growth and knowledge in the marketing field.
• You will be a part of a diverse team of 250+ employees who come from multiple cultures and backgrounds from around the world, which includes Sri Lanka, Pakistan, the United States, and Canada.

We’re always on the lookout for dedicated and professional employees who are willing to learn and grow in a dynamic and vibrant company.