Business Operations Partner

Business Operations and Administrative Support

• Provide high-level administrative and operational support to enable GMs and MDs to focus on business priorities. 
• Serve as a central coordination point for Business Unit requests—proactively handling administrative needs, routing requests to the right teams, and ensuring timely completion and follow-up. 
• Manage complex calendars, coordinate meetings, and ensure alignment across internal and external participants. 
• Support GMs and MDs with meeting scheduling, event coordination, and Town Hall logistics. 
• Assist with office-related needs, including supporting local celebrations, onsite events, and large-scale activities in collaboration with the Employee Engagement team. 
• Perform additional administrative duties as assigned. 

Meetings, Events, and Business Reviews

• Coordinate Business Reviews (held every other month) and Town Hall meetings with GMs and MDs, managing scheduling, logistics, agenda and presentation development, and distribution of materials. 
• Proactively partner with GMs and the executive team to anticipate upcoming activities, events, and milestones in alignment with the company’s fiscal-year planning cadence, ensuring all materials and collateral are prepared in advance. 
• Plan, schedule, and manage key internal sales and partner sessions: meetings, events/ summits, travel, and partner with the Employee Engagement team on large-scale company events to ensure smooth coordination and professional execution. 
• Assist with company travel program, including policy adherence, reservation management (airfare, lodging, and ground transportation), unused ticket tracking, and coordination with approved travel partners. 
• Provide a welcoming, high-quality hospitality experience for guests and visiting teams, including managing agendas and logistics. 

Professionalism and Communication

• Demonstrate professionalism, discretion, and communication that reflect Perforce’s commitment to excellence and confidentiality. 
• Draft, edit, and review correspondence and communications with precision and professionalism. 
• Serve as a primary point of contact for external stakeholders, managing confidential and high-priority interactions with professionalism and sound judgment. 

Requirements:

• Highly organized and detail-oriented, adept at managing multiple priorities, balancing competing deadlines, and maintaining accuracy and focus in a fast-paced environment. 
• Proactive and resourceful problem-solver with sound judgment and the ability to anticipate needs and act with minimal supervision. 
• Strong communicator and collaborator, skilled at building productive relationships across all levels of the organization and with external partners, customers, and vendors. 
• Operates with integrity and discretion, consistently handling sensitive and confidential information with professionalism. 
• Supports operational excellence by helping leadership teams achieve goals through effective planning, coordination, and follow-through. 
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook, with the ability to quickly learn and master new tools, including AI-driven productivity and collaboration platforms. 
• Flexible and available to work outside standard business hours as needed. 
• Based in Minneapolis, Minnesota, with a minimum in-office presence of three days per week. 
• Proven success as part of a high-performing administrative or operations team that delivers consistent, proactive support across the organization. 
• Experience coordinating or supporting large-scale meetings and events such as town halls, business reviews, and customer-facing sessions. 
• Familiarity with Sales and Go-to-Market organizations, including basic understanding of goal tracking and business metrics (e.g., SMART goals, Critical Plays). 
• Demonstrated ability to leverage technology and AI tools to streamline workflows and improve team efficiency.