The Role
Manage daily administrative, financial, and facility operations, including vendor and payroll coordination, office inventory, facilities liaison, HR support, event planning, and continuous process improvements to ensure efficient workplace operations.
Summary Generated by Built In
JOB TITLE: Business Operations Manager
EMPLOYER: A-CAP Services LLC
DEPARTMENT: Finance
REPORTS TO: Director of Accounting Operations
LOCATION: Onsite in Des Moines
ABOUT THE COMPANY
A-CAP is a leading provider of capital and third-party asset management solutions. Through our synergistic platform of insurance carriers, reinsurers, and asset management businesses, A-CAP delivers tailored capital solutions to individuals, insurance companies, and small- to medium-sized businesses.
Backed by a leadership team and operational experts with deep expertise across insurance, reinsurance, and asset management sectors, A-CAP is committed to delivering meaningful results and adding value to our clients and capital partners. This commitment is demonstrated through the industry-leading risk-adjusted returns we achieve, and the innovative capital solutions we provide to meet the needs of a diverse range of partners.
A-CAP's Core Business Includes:
We are seeking a Business Operations Manager ensures daily administrative, financial, and facility functions run efficiently while supporting staff. This multifaceted role requires balancing team leadership, vendor coordination, policy enforcement, and executive support to foster a highly productive work environment. The role will report to the Director of Accounting Operations.
WHAT YOU WILL DO:
EMPLOYER: A-CAP Services LLC
DEPARTMENT: Finance
REPORTS TO: Director of Accounting Operations
LOCATION: Onsite in Des Moines
ABOUT THE COMPANY
A-CAP is a leading provider of capital and third-party asset management solutions. Through our synergistic platform of insurance carriers, reinsurers, and asset management businesses, A-CAP delivers tailored capital solutions to individuals, insurance companies, and small- to medium-sized businesses.
Backed by a leadership team and operational experts with deep expertise across insurance, reinsurance, and asset management sectors, A-CAP is committed to delivering meaningful results and adding value to our clients and capital partners. This commitment is demonstrated through the industry-leading risk-adjusted returns we achieve, and the innovative capital solutions we provide to meet the needs of a diverse range of partners.
A-CAP's Core Business Includes:
- Capital Solutions
- Commercial Real Estate
- Third-party Asset Management
- Private Credit
- Primary Insurance Carriers
- Accredited Reinsurers
We are seeking a Business Operations Manager ensures daily administrative, financial, and facility functions run efficiently while supporting staff. This multifaceted role requires balancing team leadership, vendor coordination, policy enforcement, and executive support to foster a highly productive work environment. The role will report to the Director of Accounting Operations.
WHAT YOU WILL DO:
- Oversee and control the administrative budget for contracts, equipment, and general supplies
- Act as Account Payable contact point for the firm, collecting & process invoices, working on vendor management, processing accounting entries and manage collections and financial documents as needed
- Maintain inventory, source suppliers, and order necessary office supplies and IT equipment
- Act as liaison with building management, overseeing office maintenance, security, and facility issues and maintaining equipment (copiers, printers)
- Provide frontline technical support for office-related issues (conference rooms, equipment, connectivity) and escalate to IT partners as needed.
- Assist HR and management by filtering job applications, coordinating interviews, and running employee induction programs.
- Perform monthly payroll reconciliation between HR payroll system and accounting general ledger system to guarantee accuracy on payroll controls
- Act as liaison of HR benefits and services inside the company, being main contact point with HR PEO vendor (Professional Employer Organization) for employees’ question related to HR
- Oversee daily office procedures, manage office equipment, and ensure a clean, organized workspace.
- Plan and execute corporate functions, including but not limited to holiday parties, team-building activities and conferences.
- Ensure company compliance with workplace safety protocols, labor standards, and HR policies
- Oversee incoming and outgoing communications including mail, shipments, and internal announcements.
- Identify opportunities to streamline office operations, implement best practices, and drive continuous improvement.
- Other duties and responsibilities as assigned
- 2 - 5 years of progressive experience in managing office operations, administration, or a supervisory role in a professional services or fast-paced corporate environment.
- Notary Public certification, or willingness to obtain with the first 90 days of employment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook), office equipment, and an aptitude for learning project management software and accounting platforms.
- Strong problem-solving skills, with the ability to anticipate needs and deliver solutions independently.
- Professional demeanor with the ability to handle confidential information with discretion.
Skills Required
- 2-5 years progressive experience in managing office operations, administration, or supervisory role
- Notary Public certification or willingness to obtain within first 90 days
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment
- Aptitude for learning project management software and accounting platforms
- Strong problem-solving skills and ability to work independently
- Professional demeanor and ability to handle confidential information with discretion
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The Company
What We Do
A-CAP Services LLC provides tailored solutions leveraging diverse expertise in insurance, reinsurance, and investments. The company is dedicated to giving its customers peace of mind through professional services in the finance and financial technology sectors.
