Business Operations Manager

Posted 24 Days Ago
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Amsterdam, NLD
Hybrid
Mid level
Healthtech • Software
The Role
The Business Operations Manager will oversee company processes, governance, and systems, ensuring effective execution and communication within the organization.
Summary Generated by Built In

About myTomorrows 

myTomorrows is a global health tech company dedicated to breaking down barriers for patients seeking treatment options.   

We strive to enable earlier and better treatment access by bridging the gap between those searching for possible options, and the companies who develop them. We work closely with patients, healthcare professionals, trial sites, patient advocacy groups, and BioPharma – connecting key stakeholders in the drug development ecosystem.   

We’ve developed a cutting-edge AI-powered technology platform that simplifies and streamlines access to drugs in development. To support our users and clients, we have a range of industry-expert specialized teams ready to help. Our services include clinical trial patient recruitment, Expanded Access Program management and Real-World Data collection.   

With a global footprint spanning 134 countries, to date we’ve supported over 17,000 patients, 3,000 physicians and 350 sites, earning the trust of 60+ BioPharma companies. In October 2025, we closed a €25M investment with Avego Healthcare Capital to fuel our global ambitions and scale the business.  

Join us in shaping the future of treatment access - making tomorrow’s therapies accessible for people who need them today. 

The opportunity: Business Operations Manager

As the Business Operations Manager at myTomorrows, you will be the executional backbone of the company — owning the systems, governance, and processes that allow a fast-scaling healthtech organization to execute with clarity and speed. You will work at the intersection of strategy and execution, reporting into the CEO’s Chief of Staff (Adèle says hi!) and partnering closely with the extended leadership team to ensure the company runs effectively as it grows and communication flows smoothly at all levels of the organization.

This is a high-ownership, high-visibility role. You will build, maintain, and uphold high standards for the processes that holds the company together and ensure strategy translates into execution — from OKR and KPIs to cross-functional project management and extended leadership team coordination. You will interact with stakeholders from all seniority levels and be trusted to drive and resolve things independently.

Given that most of our team is located in the Netherlands, we only consider candidates for this position who live within commuting distance of our office in Amsterdam.

What you’ll do in this role:

  • Drive OKR-setting process incl. supporting departments in OKR drafting and input collection

  • Collect, format, and update relevant data to support business delivery tracking

  • Analyze and provide insights and context on business delivery status & key changes

  • Map out & improve governance processes

  • Coordinate extended leadership team weekly alignment, ensuring the right content gets shared

  • Drive company-wide communications on business delivery

  • Track, resolve & formalize alignment on open points issuing from executive meetings

  • Run the day-to-day project management of company-wide projects & initiatives depending on priorities (e.g., supporting roll-out of AI adoption)

  • Support the Chief of Staff in addressing executive and strategic priorities

  • Support the Chief of Staff in drafting board-level updates

  • Conduct ad-hoc data analysis or ground market research as needed to support decision-making & strategy shaping at executive level

What you bring to the table:

  • 3-4 years in a fast-paced, high-performance environment (management consulting, investment banking, or high-growth company)

  • Experience in project or program management

  • Strong synthesizer and communicator: able to distil complex, multi-source information into clear outputs, ability to indirectly influence and drive stakeholders

  • High ownership & drive: reliable, rigorous, and relentlessly thorough in follow-through — this person is trusted to run things independently and drive issues to resolution & alignment

  • Exceptional organizational ability: you turn ambiguous problems into clear, executable plans

  • Strong PowerPoint & Excel skills

Finally, you’ll know this role is for you if you:

  • Get energized from being involved in very different types of initiatives

  • Are comfortable in coordinating multiple stakeholders at all seniority levels

  • Have a strong appetite for content & enjoy getting to the bottom of how things work

  • ·Are a known rigorous problem solver, sometimes creatively

What we offer

  • Serve a purposeful mission: helping patients gain access to potentially lifesaving treatments

  • International work environment, scale-up energy, and flat organization

  • Competitive salary, annual performance bonus, and equity

  • Great career development opportunities in a growing company

  • Learning and development budget, alongside internal knowledge-sharing sessions

  • Attractive pension plan, full premium covered by us

  • Hybrid work model

  • Policies to support working parents

  • Healthy lunch at the office

  • Unlimited access to professional guidance by certified psychologists via OpenUp

  • We celebrate freedom every year with an added holiday for Liberation Day on the 5th of May

Equal opportunities

myTomorrows is an Equal Opportunity Employer and, beyond upholding discrimination-free practices, we are committed to cultivating a workplace where difference and diversity are protected and celebrated. The best work comes from our best selves, and we go to great lengths in supporting our team members to be just that. 

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The Company
HQ: Amsterdam
127 Employees
Year Founded: 2012

What We Do

Our mission is to enable earlier and better access to all possible treatment options. We aim to break barriers for eligible patients to receive information on and enroll in clinical trials and expanded access programs by providing a single digital platform to connect all stakeholders of pre-approval access. Patients and physicians come to us to stay informed about clinical trials and expanded access programs and guidance on how to access them. Our Patient Navigators are an essential point of contact for patients during their entire journey. We always provide these services free of charge to them. We support BioPharma companies by making their clinical trials and expanded access programs more accessible. We charge BioPharma companies for our services, which include supporting clinical trial recruitment and managing international expanded access programs, logistics, quality management, distribution, and real-world data collection. myTomorrows has offices in Amsterdam, New York City and India, and operates globally. We have helped over 14,000 patients and 2,200 physicians and over 200 sites worldwide.

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