We’re seeking a Business Operations Manager to drive branch performance by improving operational efficiency and supporting financial goals. This role ensures adherence to company processes and procedures, serves as a key liaison between branch and corporate teams, and leads the implementation of operational initiatives to enhance overall performance.
Key Responsibilities
Ensure compliance with company SOPs by overseeing daily, weekly, and monthly branch processes
Monitor and analyze branch performance trends to identify opportunities for improvement
Review and process GP Batch Reports, investigate exceptions, and coordinate corrective actions with internal teams
Track and evaluate key performance indicators (KPIs) through branch scorecards and take action to address performance gaps
Partner with branch leadership to achieve financial targets, including labor management, expense control, EBITDA, and flow-through
Support inventory management initiatives, including analysis, process adherence, and optimization of excess inventory
Lead continuous improvement initiatives and corporate programs at the branch level, ensuring effective implementation and adoption
Foster strong communication and collaboration across branch departments and corporate teams
Provide analytical support for annual budgeting and ongoing forecasting processes
Promote and sustain a strong safety culture across branch operations
Support hiring, onboarding, training, and development of team members
Assist with technical troubleshooting, dispute resolution, and special projects (e.g., customer audits)
Conduct regular visits to warehouse locations to gather feedback and ensure alignment
Support change management efforts by driving adoption of operational improvements
Assist in preparing and reviewing capital expenditure (CAPEX) requests
Qualifications & Skills
Strong interpersonal and customer service skills
Excellent written and verbal communication skills
Proven leadership and coaching abilities
Analytical mindset with strong problem-solving capabilities
Ability to manage multiple priorities in a fast-paced environment
Strong organizational and time management skills
Advanced proficiency in Microsoft Excel (including pivot tables and data analysis)
Experience with ERP systems and general Microsoft Office applications
Why Join RelaDyne?
Competitive pay
Comprehensive benefits package, including medical, dental, and life insurance
401(k) with company match
Generous PTO and sick time
Career growth opportunities with a company that invests in its people
At RelaDyne, you’ll find more than just a job—you’ll build a career with a company that values people, teamwork, and growth. Apply today and help drive the future of reliability.
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Equal Opportunity Employer/Disability/Veterans
RelaDyne and its affiliates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status We are committed to accessibility. If you need assistance completing the application process or would like to request an alternative method of applying, please contact us.
Top Skills
What We Do
RelaDyne, headquartered in Cincinnati, OH, combines many years of expertise with our valued associates to serve more than 10,000 clients in the automotive, commercial and industrial industries. We strive to deliver valuable, dependable service and effective solutions as a trusted partner to our customers. Our core business, focused on lubrication excellence, is accomplished through offering unmatched products and services in which we improve the reliability and efficiency of our customer’s equipment for increased profitability of their business. Through an understanding of each customer’s specific needs, our team of dedicated associates becomes a valued extension of their operations.
