Business Operations Manager

Reposted 2 Months Ago
New York, NY, USA
In-Office
140K-190K Annually
Senior level
Machine Learning • Generative AI
The Role
The Business Operations Manager will drive growth programs, manage strategic partnerships, support financial operations, and implement new tools for efficiency.
Summary Generated by Built In
About Us:
AI needs a new infrastructure layer. We're building it at Modal.

Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.


Our customers include category-defining companies like Ramp, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.


We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.


Our team includes creators of popular open-source projects (e.g.,Seaborn,Luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.

The Role:

We’re looking for business operations managers to join the team. You’ll work closely with folks across marketing, sales, operations, and finance on a variety of initiatives to help scale the business in our next phase of growth. You’ll be a generalist who gets in the weeds on all the business and operational aspects of a high-growth startup.

What You’ll Work On:
  • Drive in-depth quantitative analyses to inform our pricing and packaging strategy

  • Help spin up our deal desk and streamline enterprise deals

  • Support the exec team on various finance functions, from investor relations to large cloud vendor negotiations to identifying cost optimization opportunities

  • Implement new tools and processes to enable the GTM org to grow rapidly

  • Get creative on a spectrum of ad hoc projects like securing new office space in Manhattan

You May Be a Fit If:
  • You have 5+ years of experience working in some kind of business function (e.g., banking, consulting, startup)

  • You have some exposure to tech and coding (in order to understand our product and customer, work with analytical tools, and build out custom tooling)

  • You’re analytical, organized, and detail-oriented, and you hold your output to a high bar of excellence

  • You’re eager to learn about a variety of different business functions and juggle many projects at once

  • You’re excited about working in person in NYC

Skills Required

  • 5+ years experience in business functions
  • Exposure to tech and coding
  • Analytical, organized, and detail-oriented
  • Eager to learn about different business functions
Am I A Good Fit?
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The Company
HQ: San Francisco, California
50 Employees

What We Do

Deploy generative AI models, large-scale batch jobs, job queues, and more on Modal's platform. We help data science and machine learning teams accelerate development, reduce costs, and effortlessly scale workloads across thousands of CPUs and GPUs. Our pay-per-use model ensures you're billed only for actual compute time, down to the CPU cycle. No more wasted resources or idle costs—just efficient, scalable computing power when you need it.

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