Business Operations Manager

Posted 6 Days Ago
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Mexico City, Cuauhtémoc, Mexico City
Hybrid
5-7 Years Experience
Information Technology • Security • Cybersecurity
Helping Build a Better Internet
The Role
The Business Operations Manager will analyze complex strategic problems, synthesize findings to support decision-making, assess financial impacts of initiatives, and lead projects from inception to operationalization while collaborating closely with the Business Intelligence Team.
Summary Generated by Built In

About the Team
The Business Operations team sits under the CFO organization and is responsible for core company KPI reporting, incubating new analytics capabilities, leading and/or facilitating cross-functional projects to devise and operationalize high impact programs. We are looking for an individual with strong analytical horsepower to join the team to provide decision-making support to Cloudflare's strategic initiatives. The ideal candidate is passionate about problem solving and insight discovery, as well as is excited about rolling the sleeves to prototype MVPs and building high quality processes and tooling that scale with our rapid growth.
What you'll do

  • Work on complex strategic problems: identify root causes of the challenge and/or underlying business drivers, execute in-depth analyses to translate data into meaningful insights
  • Synthesize audience relevant findings from the data to achieve alignments and support strategic decision making
  • Assess financial impact of new initiatives, identify approaches to risk mitigation, create forecast model on new metrics as needed
  • Work closely with Business Intelligence Team to track core KPIs, create visibility on new initiatives and its impact, and to streamline reporting processes as the projects mature out of MVP stage
  • Lead projects through the full cycle: from initial scoping, analytics to solution design, testing and to operationalization and enablement
  • Provide ad-hoc analytical support to Finance & Executive Leadership


This role would be remote and would be based in Mexico. The role might involve travel to the US on a bi-annual basis.
Examples of desirable skills, knowledge and experience

  • 5+ years of Business Operations, Consulting, Investment Banking or Strategic Finance experience
  • Bachelor's degree, MBA a plus
  • Strategic thinker, balancing near term deliverables with long-term considerations
  • Experience using data and metrics to drive improvements or decision making
  • Experience working and communicating with Executive stakeholders
  • Experience working in Finance function in a global/ multinational environment, a plus
  • Modeling: High Proficiency with MS Excel and Google Sheets; ability to build thoughtful, complex and auditable business model and present the outcome in an easy-to-understand format
  • Communication: Clear, concise communicator; ability to synthesize complex data or business problems into actionable information to drive results
  • Versatility: Ability to multitask and thrive in a fast-paced, high-growth environment, zooming in with good attention to detail while still keeping the big picture in mind
  • Project Management: Results-oriented, self-starter, organized, team-focused, and a strong work ethic, leveraging relationships to ensure deadlines are met
  • Advanced/ high proficiency in SQL required
  • Advanced/ working proficiency with English mandatory both written and verbal.

Top Skills

SQL
The Company
HQ: San Francisco, CA
3,300 Employees
Hybrid Workplace
Year Founded: 2010

What We Do

Cloudflare, Inc. is on a mission to help build a better Internet. Cloudflare’s suite of products protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was awarded by Reuters Events for Global Responsible Business in 2020, named to Fast Company's Most Innovative Companies in 2021, and ranked among Newsweek's Top 100 Most Loved Workplaces in 2022.

Why Work With Us

Cloudflare employees come from all walks of life. Our team is energized by a collaborative, creative environment that celebrates our differences and fosters new ways to grow together.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We are committed to developing a global team that is distributed with a flexible working approach. Doing this equitably and inclusively is essential to our success. Visit our careers site for more on 'How & Where We Work.'

Typical time on-site: Flexible
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