Business Operations Manager

Posted Yesterday
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Montréal, QC, CAN
In-Office
Senior level
Artificial Intelligence • HR Tech • Information Technology
Work will never be the same. Neither will you.
The Role
Oversee and optimize daily operations across medical aesthetics clinics generating more than $100 million in revenue. Manage P&L performance, financial reporting, strategic planning, clinic data analysis, and growth initiatives. Lead and develop practice managers through transformation efforts, facilitate operational alignment meetings, identify improvement opportunities, and promote patient-centric service delivery while ensuring compliance with healthcare regulations.
Summary Generated by Built In

CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.


We are seeking a dynamic and experienced Business Operations Manager to oversee and optimize the daily operations of our practices. The ideal candidate will have a robust background in business management within the healthcare or cosmetic industry, exceptional leadership abilities, and a passion for enhancing patient experiences. 

 

Key Responsibilities: 

  • P&L Management: Oversee the profit and loss statements of clinics generating approximately $100M+ in revenue. This includes maximizing profits and minimizing expenses by analyzing financial data to identify patterns and areas for improvement.  
  • Strategic Planning: Develop comprehensive clinic data packs and identify key growth drivers to inform strategic decisions and drive business expansion. 
  • Financial Performance Reporting: Conduct monthly business reviews to assess financial performance, identify trends, and implement corrective actions as necessary. 
  • Coaching and Leadership: Lead, mentor, and develop practice managers throughout transformation initiatives, fostering a collaborative and patient-centric culture. 
  • Communications: Facilitate weekly synchronization meetings with practice managers to ensure alignment on goals, share best practices, and address operational challenges. 


Qualifications: 

  • Bachelor’s degree in Business Administration, Healthcare Management, or a related field; MBA or relevant advanced degree preferred. 
  • A minimum of 5 years of experience in business operations management, preferably within the healthcare or cosmetic industry. 
  • Proven experience in managing P&L, with a strong understanding of financial statements and budgeting processes. 
  • Exceptional leadership and team management skills with the ability to motivate and develop staff. 
  • Excellent communication and interpersonal skills, capable of building relationships with diverse stakeholders. 
  • Strong analytical and problem-solving abilities with a focus on process optimization. 
  • Solid understanding of healthcare regulations and compliance standards. 
  • Ability to travel as needed. 

 

Benefits: 

  • Competitive Compensation Package – Offering a salary that recognizes your skills and experience. 
  • Health & Dental Benefits – Comprehensive coverage to prioritize your well-being. 
  • Great Culture & People-First Organization – Join a fun, drama-free environment that rewards collaboration and values those who help foster a positive workplace. 

 

Skills Required

  • Bachelor's degree in Business Administration, Healthcare Management, or a related field
  • MBA or relevant advanced degree
  • At least 5 years of experience in business operations management
  • Experience in the healthcare or cosmetic industry
  • Experience managing P&L, financial statements, and budgeting processes
  • Leadership and team management experience
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving abilities
  • Process optimization experience
  • Understanding of healthcare regulations and compliance standards
  • Ability to travel as needed

Rippling Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Rippling and has not been reviewed or approved by Rippling.

  • Fair & Transparent Compensation — Pay is considered competitive across many roles, with base salary often described as very competitive. Feedback suggests overall compensation is a relative strength, though satisfaction varies by role.
  • Equity Value & Accessibility — Equity awards are often highlighted as strong and a meaningful part of total compensation. Feedback suggests stock packages contribute notably to perceived competitiveness.
  • Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, and vision options with HSA/FSA availability. Feedback suggests this breadth is a core part of the benefits package.

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The Company
HQ: San Francisco, CA
6,000 Employees
Year Founded: 2016

What We Do

Rippling is the modern system of intelligence that connects HR, IT, and Finance in one platform — giving Rippling AI everything it needs to help run a company. Because data and permissions live in one place, Rippling AI has a complete view of a business and can take action, quickly and safely, that organizations can trust. Based in San Francisco, CA, Rippling has raised $1.8B from Kleiner Perkins, Founders Fund, Sequoia, and Bedrock, among others and has been named to the CNBC Disruptor 50, Forbes Cloud 100, and G2's Top Global Software Companies list.

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