Business Operations Manager - Vice President

Job Description
Are you interested in being part of the team that makes direct impact to the firm's business? You'll play an integral role as a part of the Japan Controls organization, supporting the Japan business to run effectively and efficiently. This role offers the opportunity to develop and enhance our control framework, contributing to our continuous approach to risk assessment and ensuring compliance with regulatory expectations. The role has local accountability to the Global Corporate Bank (GCB) Japan Head and reports directly to APAC Business Operations Director.
As a Business Operations Manager - Vice President in GCB team, you'll be responsible for ensuring the business has a sustainable and disciplined end-to-end control environment, identifying and escalating issues with a sense of urgency, and partnering with the Business and Second Line of Defense to ensure issues are remediated in a timely manner. In this role, you will perform ongoing analysis of the business' risk and control environment to identify significant gaps and weaknesses, and ensures that controls are properly designed.
This demanding role requires a talented team member who can work independently and partner with other departments in a collaborative way.
Job Responsibilities

• Maintain a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Escalate issues to regional and global partners while working closely with risk and compliance functions with respect to identification and resolution of regulatory and control issues
• Work closely with control functions in other lines of business to ensure that best practices are implemented and continuous lessons learned from local and regional teams
• Conduct risk and control assessments and ensure that issues and action plans identified are properly addressed and implement procedures to ensure key regulations are complied with by the business
• Review issues impacting clients to learn about the root cause and any onward action and communication that is required
• Represent the business in control forums and ensure control framework including resiliency plans are accurate and appropriately communicated
• Conduct relevant training to bankers/sales teams to ensure there is continuous awareness of regulations

Required qualifications, capabilities and skills

• Adept in the use of Excel and PowerPoint
• Ability to undertake root causes and problem solve with solutions
• Strong project management, organizational skills
• Effective written and verbal presentation skills
• Ability to work on your own and run point on projects
• Bilingual Japanese and English proficiency

Preferred qualifications, capabilities, and skills

• Knowledge in Banking and Cash Management would be beneficial
• Experience in Audit and Controls would be preferred
• Influence management skills
• Proactive self-starter
• Minimum 8 years of work experience gained in roles risk and controls, preferably within the Finance industry

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.