SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
BUSINESS OPERATIONS MANAGER (STARLINK)
Starlink Business Operations combines traditional planning and analysis with broader business decision-making and strategy, directly supporting SpaceX’s leadership. Business Operations is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to analyze data and provide recommendations and to lead cross-functional decision-making and implementation of the recommendations. Starlink Business Operations is lean and dynamic, operating with a fluid structure that favors high agency. We expect high performers to expand their scope across the program’s most critical bottlenecks.
RESPONSIBILITIES:
- Own global S&OP (sales & operations planning) for specific hardware products to convert hardware into active, happy, paying customers
- Analyze key performance indicators, especially active subscribers, network utilization, produce-to-activate latency, inventory turnover, and hardware unit economics (CAC, payback period); includes developing complex S&OP models and decision-making tools
- Translate analysis into strategic insights and hardware mix strategy to accelerate hardware adoption, maximize lifetime value, and minimize working capital
- Orchestrate global supply allocation and demand forecasting by synthesizing complex demand signals against dynamic, geographically specific network capacity constraints, working directly with network engineering
- Drive resource planning for specific verticals, including the execution of critical hardware ramp and sunset plans in close collaboration with hardware & manufacturing engineering
- Enable and accelerate go-to-market execution for products post-licensing and certification to ensure zero-latency deployment
- Identify initiatives for improvement of Starlink’s operational trajectory, including developing, tracking, and executing business initiatives with SpaceX’s leadership
BASIC QUALIFICATIONS:
- Bachelor's degree in engineering, mathematics, computer science, data science, physics, or business
- 4+ years of experience in engineering, manufacturing, product management, operations, FP&A, consulting, banking, or entrepreneurship
- 2+ years of experience in Excel or programming
PREFERRED SKILLS AND EXPERIENCE:
- Evidence of exceptional ability, especially within an ambiguous environment
- Quantitative dual degree in engineering field and economics or business field and/or equivalent professional experience
- Demonstrated success driving tangible impact/influencing within a broader organization
- Extreme sense of urgency and ownership; bias toward action and automation
- Ability to read and interpret income statements, balance sheets, and cash flow statements
- Strong proficiency in SQL and Python; ability to handle large datasets independently
- Excellent analytical modeling skills (e.g., Excel, Power BI, Tableau, Looker)
- Strong written and verbal communication skills, particularly with senior business leaders
ADDITIONAL REQUIREMENTS:
- Must be available to work extended hours and weekends as needed
- Willingness to travel to customer sites, other SpaceX locations, and events as needed
ITAR REQUIREMENTS:
- To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected].
Skills Required
- Bachelor's degree in engineering, mathematics, computer science, data science, physics, or business
- 4+ years of experience in engineering, manufacturing, product management, operations, FP&A, consulting, banking, or entrepreneurship
- 2+ years of experience in Excel or programming
- Must be available to work extended hours and weekends as needed
- Willingness to travel to customer sites, other SpaceX locations, and events as needed
- Must meet ITAR eligibility: U.S. citizen or national, lawful permanent resident, refugee, asylee, or eligible for required Department of State authorizations
- Strong proficiency in SQL and Python
- Excellent analytical modeling skills (Excel, Power BI, Tableau, Looker)
- Ability to read and interpret income statements, balance sheets, and cash flow statements
- Demonstrated success driving impact and influencing across organizations; strong written and verbal communication
- Evidence of exceptional ability and ownership in ambiguous environments; bias toward action and automation
SpaceX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SpaceX and has not been reviewed or approved by SpaceX.
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Equity Value & Accessibility — Equity grants are a core part of total compensation, with periodic company-run tender offers that create liquidity before any public listing. These mechanisms can make the equity component feel materially valuable in practice.
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Healthcare Strength — The package includes comprehensive medical, dental, and vision coverage, with on-site clinics and health resources at major sites. This breadth of coverage is presented as a strong element of the offering.
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Wellbeing & Lifestyle Benefits — Major locations feature on-site amenities such as fitness facilities, food/coffee, clinics, and other conveniences. These lifestyle perks enhance day-to-day value alongside cash and equity.
SpaceX Insights
What We Do
SpaceX designs, manufactures and launches the world’s most advanced rockets and spacecraft. The company was founded in 2002 by Elon Musk to revolutionize space transportation, with the ultimate goal of making life multiplanetary. SpaceX has gained worldwide attention for a series of historic milestones. It is the only private company ever to return a spacecraft from low-Earth orbit, which it first accomplished in December 2010. The company made history again in May 2012 when its Dragon spacecraft attached to the International Space Station, exchanged cargo payloads, and returned safely to Earth — a technically challenging feat previously accomplished only by governments. Since then Dragon has delivered cargo to and from the space station multiple times, providing regular cargo resupply missions for NASA.
