Business Operations Manager I - Partner Enablement

Position Summary

We are seeking a highly motivated and analytical Partner Enablement Specialist to join our Go To Market Center of Excellence (COE). This role will focus on driving partner success by enhancing our enablement programs, managing digital platforms, and ensuring our partners have the tools, knowledge, and resources to thrive. The ideal candidate combines strong project management skills with experience in partner or sales enablement, content development, and stakeholder collaboration.

Key Responsibilities

• Partner Portal & University ManagementEnhance, maintain, and optimize the Partner Portal and Partner University, ensuring a seamless experience for our partner community and delivering self-serve learning modules
• Usage Analytics & ReportingTrack, analyze, and report on portal and training adoption metrics; provide actionable insights to improve engagement and effectiveness.
• Enablement Program DevelopmentIdentify gaps in the partner enablement program and proactively implement solutions to improve partner readiness and performance.
• Content Creation & DeliveryDevelop and deliver enablement materials such as e-learning modules, sales playbooks, and onboarding guides.
• Cross-functional CollaborationWork closely with Legal, Operations, Sales, Learning &Development and Product teams to ensure alignment and compliance across all enablement initiatives.
• Continuous ImprovementStay informed on best practices in partner enablement and recommend innovative approaches to enhance partner experience.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field (Master’s degree a plus)
• 4+ years of experience in partner enablement, sales enablement, or channel programs
• Strong understanding of partner ecosystems, channel sales models, and enablement strategies
• Experience with LMS platforms, content management systems, and analytics tools
• Excellent communication, presentation, and stakeholder management skills
• Ability to work independently and manage multiple projects in a fast-paced environment
• Familiarity with Salesforce, BI tools (Tableau, Power BI), and digital learning platforms preferred

Job location - Bangalore

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.

At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.