Business Operations Manager, Growth

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New York, NY, USA
In-Office
Natural Language Processing • Analytics • Design
The Role

About Enterpret

As we transition to the world of AI native applications, there is one element that matters more than anything - the data.

At Enterpret, we are unlocking the most impactful dataset for businesses - customer feedback - to help brands build products customers love. Our platform, powered by custom AI, unifies and deeply understands this unstructured data, and enables teams to extract meaningful insights.

We power teams at Vimeo, Canva, Descript, Notion, Strava, Perplexity, Loom, and several decacorns and F500 companies. Enterpret is backed by Kleiner Perkins, Sequoia Capital India, and Unusual Ventures. Read more about our team, core values, and operating principles here.

About the Role

Enterpret is looking for a sharp, creative, and highly opinionated operator to help orchestrate and accelerate our top-of-funnel engine. As a member of our BizOps team, in this role you’ll tackle projects at the intersection of Marketing and Sales - driving growth in how we attract, qualify, and convert leads. If you're obsessed with going viral, solving problems, and building GTM or growth programs (and have done these before) - this role is for you.

This is a hands-on, high-autonomy role designed for someone who gets energy from solving hard problems, writing compelling copy, and experimenting with new ideas across channels. You’ll be a founding member of our BizOps team reporting to the Head of Business Operations, and launch initiatives that will materially move the needle.

Responsibilities

  • Identify, plan and execute high-leverage growth initiatives and experiments
  • Ideate and execute on creative, scroll-stopping marketing campaigns and tactics
  • Ideate, execute and iterate on a hard-hitting content strategy through a data-driven lens
  • Structure and solve ambiguous business problems, distilling complex data into actionable recommendations
  • Build scalable processes to support rapid growth — from first principles through implementation
  • Define key metrics, build dashboards, and deliver insights that drive better decisions across the company, especially in the marketing engine

Who You Are

  • 3-6 years of experience - typically (but not required!) foundational experience in management consulting or investment banking, with additional industry experience at a startup - we’re looking for hustle, professionalism and the ability to ride the startup waves
  • Prior experience as a founder, in growth marketing, social media, or other top-of-funnel role a huge plus (or, have created/done something that has gone viral, twice)
  • Proven track record of tackling unstructured problems and driving initiatives from 0 to 1
  • Creative thinker and excellent writer - experience writing copy and crafting effective customer-facing content, with proven ability to manage/influence cross-functional groups
  • Design/branding experience not required, but a nice plus!
  • Data-driven by nature and fluent in Excel/Google Sheets
  • Highly organized, detail-oriented, and innate ability to thrive in a fast-paced environment
  • Humble, collaborative, and able to influence without authority

Benefits and Perks:

  • Ownership: Influence the trajectory of an early-stage startup.
  • Competitive Compensation: Top-tier salary and equity.
  • Title will be commensurate based on experience
  • Health & Retirement: Medical, dental, vision, and 401(k).
  • Time Off: Generous vacation and parental leave policies.
  • We are an equal opportunity employer. We ensure that none of our employees or prospective employees receives less favourable treatment as a result of age, sex, disability, marital status, colour, race, religion or ethnic origin. Equally we aim to ensure that no such employee is disadvantaged by terms and conditions of employment which cannot be justified.


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The Company
San Francisco, CA
31 Employees
Year Founded: 2020

What We Do

Enterpret enables companies to analyse their customer feedback at scale. We are on a mission to help companies build better products by uncovering insights from their customer feedback. We are solving complex problems in API design, analytics UI/UX and natural language processing, pushing the envelope of what's possible by applying first principle thinking. Reach out to us at [email protected]

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