Business Operations Lead

Posted 2 Hours Ago
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Hiring Remotely in Thailand
Remote
Senior level
Information Technology • Consulting
The Role
Lead strategic planning, define OKRs, translate strategy into executable roadmaps, optimize merchant operations, own commercial performance analysis, and drive cross-functional project delivery to hit growth targets.
Summary Generated by Built In

About LINE MAN Wongnai

LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people. 

Your mission is to be the "Architect of Growth" and the "Driver of Execution." You will not just sit in an ivory tower analyzing numbers. You will shape the strategic direction of the entire MDS business unit, identifying where we should play and how we can win. Crucially, you will bridge the gap between vision and reality—taking high-level strategies and breaking them down into step-by-step execution plans. You ensure that complex initiatives are delivered smoothly, efficiently, and on time across all functions.


What you’ll do: 

  • Strategic Planning & OKR Formulation: Analyze market trends, competitor movements, and internal business performance to shape our long-term roadmap. You will help define quarterly OKRs and identify the "Next Big Thing" for our merchant solutions based on commercial data.
  • Operational Optimization & Scaling: Translate business insights into real-world operational changes. You will look at our current merchant journeys and operational workflows, eliminate bottlenecks, and design scalable processes that improve the merchant experience and lower operational costs.
  • Commercial Performance & Business Analysis: Own the commercial health of the MDS business. You will analyze business trends, deep-dive into revenue drivers, and track core merchant funnels to ensure the portfolio is hitting its growth and financial targets.
  • Performance Monitoring & Cadence: Establish the rhythm of the business. You track progress against plans rigorously, identifying risks early and course-correcting swiftly to ensure timely delivery of targets.

What you’ll need: 

  • 5+ years of experience in Management Consulting, Corporate Strategy, Business Operations (BizOps), or a fast-paced Tech Startup environment.
  • Mastery of "Deconstruction": Proven ability to break down complex, ambiguous problems into small, manageable tasks. You can turn a 1-year goal into a weekly to-do list.
  • Strong Analytical Skills: Proficient in financial modeling, business casing, and data analysis (Excel/Google Sheets is a must; SQL is a plus).
  • Project Management Prowess: You are organized, disciplined, and relentless about deadlines. You have a track record of leading cross-functional projects to successful completion.
  • Communication & Influence: Ability to create compelling presentations (PowerPoint/Keynote) and influence stakeholders from operational teams to C-Level executives.

Skills Required

  • 5+ years experience in Management Consulting, Corporate Strategy, Business Operations, or fast-paced Tech Startup
  • Ability to deconstruct complex problems into actionable tasks and weekly plans
  • Strong analytical skills, including financial modeling and business casing
  • Proficiency with Excel or Google Sheets
  • Project management experience leading cross-functional initiatives to completion
  • Ability to create compelling presentations and influence stakeholders (PowerPoint/Keynote)
  • SQL experience
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The Company
Klongtoey, Bangkok
2,020 Employees
Year Founded: 1175

What We Do

LINE MAN Wongnai aim to help Thai people live better, to empower all local businesses with our e-Commerce platform for services.Our platform will connect consumers, riders and local businesses and improve the daily life of all parties. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people. We know it’s not easy, and that’s exactly why we want to do it. For press inquiries: [email protected]

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