Business Operations Manager Thailand

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in Thailand
Remote
Mid level
Travel
The Role
Manage hotel and travel partners in Thailand, improving commercial performance, onboarding suppliers, monitoring rates and availability, and developing data-driven sales strategies. Analyze booking and revenue data, identify technical and commercial issues, negotiate opportunities, coordinate with marketing, finance, and support teams, support partner events, and build market collaborations.
Summary Generated by Built In

Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

This is a full-time, remote position open to candidates residing in Thailand.

Job Responsibilities:

  • Work with existing partners to improve commercial success;
  • Assist in the process of registering and onboarding hotels to make it producing;
  • Monitor the competitiveness of rates and availability and terms of cooperation;
  • Work with analytical tools to develop data driven sales strategy;
  • Cooperate with marketing, finance and support teams.
  • Assist in running partner events.
  • Seek for collaborations and synergies with the key market players.

Requirements
  • Relevant experience. Ideally, 2–5 years of experience in sales, business development, revenue management or e-commerce within travel or hospitality, particularly with hotels, hotel chains, hotel suppliers or OTAs.
  • Market knowledge. Strong understanding of the Thai travel market and the local hotel industry, including its commercial dynamics and business practices.
  • Commercial mindset. Experience driving sales and business development, negotiating commercial terms and identifying opportunities to increase bookings and revenue.
  • Analytical skills. Ability to analyse booking and revenue data, identify gaps in supplier performance and understand how pricing, discounts, cancellation policies, commissions, rate types and other commercial conditions affect results.
  • Technical understanding. Ability to identify technical anomalies and system deviations that affect hotel visibility, booking performance or revenue, and collaborate with relevant teams to resolve them.
  • Ownership & results orientation. Proactive, ambitious and action-oriented, with a strong focus on results and the ability to thrive in a fast-changing environment.

Benefits

We offer you 

  • Flexible schedules and opportunity to work remotely.
  • Ambitious and supportive team who love what they do, appreciate each other, and grow together.
  • Internal programs for adaptation and training, development of soft skills, and leadership abilities.
  • Partial compensation for participating in external training and conferences.
  • Corporate prices on hotels and travel services.
  • MyTime Day Off - an extra non-working day without loss of compensation.

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Skills Required

  • 2-5 years of experience in sales, business development, revenue management, or e-commerce within travel or hospitality
  • Experience with hotels, hotel chains, hotel suppliers, or online travel agencies
  • Strong understanding of the Thai travel market and local hotel industry
  • Experience driving sales and business development, negotiating commercial terms, and identifying opportunities to increase bookings and revenue
  • Ability to analyze booking and revenue data and evaluate pricing, discounts, cancellation policies, commissions, rate types, and commercial conditions
  • Ability to identify technical anomalies and system deviations affecting hotel visibility, booking performance, or revenue
  • Proactive, ambitious, action-oriented, results-focused, and able to thrive in a fast-changing environment

Emerging Travel Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Emerging Travel Group and has not been reviewed or approved by Emerging Travel Group.

  • Wellbeing & Lifestyle Benefits — Remote-first arrangements and flexible schedules are highlighted across brands, and corporate prices on hotels and other travel services provide an industry-specific perk. Learning supports such as a corporate English school and partial reimbursement for courses and conferences complement the lifestyle-oriented package.
  • Leave & Time Off Breadth — An extra paid “MyTime Day Off” once per quarter is described to support work–life balance. Generous PTO, paid sick days, and paid holidays are also referenced on third‑party listings.
  • Healthcare Strength — In the U.S., health insurance with HSA options is described as available for some employees.

Emerging Travel Group Insights

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The Company
HQ: Wilmington, DE
196 Employees
Year Founded: 2010

What We Do

Emerging Travel is an online travel group based in Delaware, USA. The company operates brands RateHawk, ZenHotels and RoundTrip in 180+ source markets. Our products help customers select and book all types of accommodation from over 1.7 m options in 220 countries. Our goal is to enable customers to plan all aspects of travel for work and for pleasure. Emerging Travel Group has been founded in 2010, and today employs more than 1 200 people across Europe, CIS, Middle East, and South Africa in roles ranging from product and business development to specialized multilingual customer support for all our customers, whether they are trade partners or individuals simply booking their hotels online. Our mission is to enrich everyone’s travel experience around the world through cutting edge technology and excellent customer service.

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