Business Operations Lead

Assort is led by Jon (Founder of Shimmer, former UCSF med student, AI researcher at Stanford) and Jeff (ex-Facebook, first engineer at Cameo, former Head of Product Engineering at Athelas/Commure).

In 2023, we became the first agentic AI to answer patient calls. Since then, we've powered tens of millions of patient interactions, helping health organizations and patients provide better access to care. We're growing fast with millions in ARR every month.

We're well-funded and backed by Quiet Capital, First Round, Chemistry, and strategic angels from Flatiron, Athena Health, Mercury, and PathAI.

Join us to build Assort OS — a customizable fleet of genAI agents transforming patient-provider interactions.

We are looking for a Business Operations Lead to drive strategic initiatives, improve organizational effectiveness, and support leadership in scaling Assort Health. You will report directly to Jon (co-Founder & CEO) and the leadership team across Finance, Talent, and Growth. You’ll be focused on business-critical projects, operational excellence, and data-driven decision-making. This has the potential to be a stepping stone in moving into a Chief of Staff role.

• Drive board and investor materials, including presentations and analyses.

• Partner with the CEO and leadership to frame problems, align priorities, and drive solutions.

• Manage information flow and internal communications to support key decisions and keep teams aligned.

• Lead high-impact projects from scope to execution with measurable results.

• Build and improve processes that enable the company to scale.

• Apply analytics and research to guide decisions on talent, growth, and partnerships.

• Step into gaps to launch and operationalize new initiatives from 0-1.

• 2+ years at top consulting or investment banking, paired with 2+ years of hands-on operating experience in a startup or tech environment.

• Strong analytical and problem-solving skills; comfortable using data to drive decisions.

• Experience designing and rolling out new processes, tools, or functions from scratch.

• Exceptional communication skills - able to structure complex information and influence stakeholders at all levels.

• Highly organized, detail-oriented, and skilled at managing multiple projects and priorities.

• Thrives in fast-moving, ambiguous environments; comfortable balancing strategic thinking with tactical execution and prioritizing autonomously.

• 💸 Competitive Compensation – Including salary and employee stock options so you share in our success.

• 📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.

• 💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.

• 🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.

• 🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.

• 🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.

• 💪 Wellness Stipend – Your physical and mental well-being matters, and we’ve got a yearly stipend to prove it.

• 👵 401(k) – Let us help you plan for the future. We’ve got you covered.

We have published our operating principles "Raising the BAARS in Healthcare" on our blog - they describe how we work at Assort. They cover how we aim to run projects, spend time and make decisions. Specifically:

• Back to basics

• Accessibility for all

• Always accountable

• Relentless resilience

• Ship fast, ship often