Business Operations Intern (d/f/m)

Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.

Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.

Support Business Operations & Automation initiatives by keeping projects on track, improving visibility on progress/risks, and taking ownership of PMO-style coordination across stakeholders, tools, and documentation.

• Own the day-to-day project coordination for Business Operations & Automation initiatives (agendas, actions, timelines, dependencies).

• Maintain project plans and status reporting (weekly updates, RAID log: risks/assumptions/issues/dependencies).

• Coordinate cross-functional stakeholders (Operations, Automation, Product/Engineering, Legal/Compliance, Finance) to unblock delivery.

• Create and maintain high-quality documentation in Notion (project pages, meeting notes, decision logs, SOPs).

• Support process improvement and automation initiatives by mapping current workflows, identifying pain points, and tracking implementation.

• Help with operational reporting and basic analysis (e.g., compiling metrics, trend summaries, and dashboards inputs where needed).

• Support internal communications: publish updates, prepare slides/briefs, and keep stakeholders aligned.

• Run independent analysis on operational pain points; propose improvements and track outcomes.

• Take ownership and responsibility for outcomes, proactively following through from idea → execution.

• Present insights and improvement proposals to senior leadership.

• Shadow and support vendor management activities (where relevant) to learn procurement/vendor governance processes.

• Currently enrolled in (or recently graduated from) a degree in Business, or similar.

• First experience (internship, working student, university project) in project coordination, operations, consulting, or PMO is a plus.

• Strong organisation and prioritisation skills; you enjoy turning ambiguity into structure.

• Clear written communication; comfortable summarising discussions and decisions.

• Comfortable working with tools like Notion, Google Workspace (Docs/Sheets/Slides); curiosity for automation/AI tooling is a plus.

• Basic understanding of KPIs and company metrics (what to track, how to interpret trends, and how to communicate them clearly).

• Basic analytical skills (can work with spreadsheets, simple metrics, and structured data).

• Proactive and dependable: you follow through, ask questions early, and raise risks when you see them.

• Fluency in English (German/Spanish are a plus).

• A chance to do meaningful, people-centric work with an international team of passionate professionals.

• Holistic well-being with free mental health coaching sessions and yoga.

• A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.

• Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.

• 30 annual vacation days and flexible working hours.

• A generous learning budget to support your personal and professional development and guidance from our internal L&D experts.

• Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.

• Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible.

• Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.

• Have a four-legged friend in your life? We’re happy to have dogs join us in the office.

Excited? So are we. Learn more about Team Taxfix on our blog and get a glimpse of our culture.

At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.

Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.