Business Operations Executive

Job Title

Job Description Summary

Job Description

About the Role:

Operations:

• Coordinate remote team on deployment and mobilization
• Provide oversight to and coordinate FM-as-a-service workflow processes, handle billing administration, and coordinate remote vendor resourcing
• Maintain vendor engagements and relationships
• Monitor and manage facility-related expenses within the budget for monthly reporting
• Assist Support Function Lead/ Senior Manager/ Senior Director on administrative duties when required
• New vendor creation (involves watchdog screening and risk assessment for new vendors)
• Assist in Request for quotation for ad-hoc, corrective maintenance and minor works for client request

Project Management:

• Support RFP and RFQ for projects and ad-hoc works.
• Coordinate with contractors, vendors, and supplier when required
• Conduct and liaise with Client-on-client brief and specification.
• Oversee clients A&A project and adhoc work programs

Account Management:

• Manage account operation matter and ensure service performance aligning with contract/agreement.
• Liaise with relevant internal and external stakeholders, such as Landlord, clients, vendor.
• Work with Client/Office manager/Account manager to set up work processes and support infrastructure for capacity and scalability, ensuring timely client response and vendor deployment.
• Assist on opening new Project account. Perform accounting duties A/R, billing, and invoicing clients.

Requirements:

• Bachelor’s Degree in project management, construction management, civil engineering, mechanical or electrical engineering.
• Some working experience in Data Center industry
• Proficiency in project / Operations management software (e.g., Project, Primavera, Procore), MCIM, Famis 360, BI dashboard tools and other relevant tools