JOB PURPOSE
This role exists to drive business operations excellence across Arabia by strengthening commercial performance management, improving sales execution discipline, and turning data-driven insights into actionable growth opportunities. The Business Operations Executive will support Customer Reach, Top 10 SKU Penetration, Lead Management, customer experience initiatives, and business governance, helping the Arabia business accelerate growth and improve execution consistency.
You’ll be part of a team that believes in doing work that matters — for people and the planet. Because here, we don’t just hire for jobs. We invite you to be part of something bigger.
KEY RESPONSIBILITIES
- Own and support delivery of Arabia business targets across Reach and Top 10 SKU Penetration.
- Identify growth opportunities, market whitespaces, and performance gaps through data-driven analysis.
- Lead execution of Lead Management through Salesforce and the UFS Sales Pro App, ensuring strong pipeline follow-through.
- Partner with Sales Leadership to define quarterly KPIs, performance targets, and incentive programs.
- Design and implement sales activation initiatives, competitions, campaigns, and quarterly execution plans.
- Monitor business performance through Power BI dashboards, Excel analysis, and regular performance reviews.
- Translate business data into clear insights, risks, and corrective actions to support faster decision-making.
- Support the Arabia Customer Experience Roadmap in partnership with Data & Analytics, Sales, and Marketing teams.
- Prepare business updates, newsletters, pricing index tracking, and leadership review materials to strengthen business governance.
REQUIRED QUALIFICATIONS
- Strong analytical skills with hands-on experience in business performance tracking, reporting, and insight generation.
- Advanced Microsoft Excel capability, with ability to manage, interpret, and present complex data.
- Strong commercial understanding and ability to translate performance gaps into practical business actions.
- Excellent communication, presentation, and stakeholder management skills.
- Ability to manage multiple priorities and work effectively in a fast-paced, cross-functional environment.
PREFERRED QUALIFICATIONS
- Experience with Salesforce CRM, Power BI, or similar commercial reporting tools.
- Experience in sales excellence, lead management, customer experience, or business operations roles.
- Prior exposure to distributor, sales, or customer-facing commercial environments.
- Experience in Food Service industry is a plus.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Skills Required
- Strong analytical skills with hands-on experience in business performance tracking, reporting, and insight generation.
- Advanced Microsoft Excel capability, with ability to manage, interpret, and present complex data.
- Strong commercial understanding and ability to translate performance gaps into practical business actions.
- Excellent communication, presentation, and stakeholder management skills.
- Ability to manage multiple priorities and work effectively in a fast-paced, cross-functional environment.
- Experience with Salesforce CRM, Power BI, or similar commercial reporting tools.
- Experience in sales excellence, lead management, customer experience, or business operations roles.
- Prior exposure to distributor, sales, or customer-facing commercial environments.
- Experience in Food Service industry.
Unilever Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unilever and has not been reviewed or approved by Unilever.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, life insurance, and occupational health support alongside a 24/7 employee assistance program. Wellbeing offerings such as health checks, resilience tools, and counseling support the perceived depth of health-related benefits.
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Retirement Support — Retirement support includes a 401(k) match that reaches up to 5% of base salary, strengthening the overall value of the package. Share and savings options are also referenced as part of longer-term financial support beyond salary.
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Flexible Benefits — Benefits customization is enabled through tools such as a “My Reward” system and a “Benefits Envelope” that allows employees to personalize selections. Flexible working approaches are also associated with improved overall satisfaction, reinforcing perceived choice and adaptability in the total rewards offering.
Unilever Insights
What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
