Business Operations Engineer

⚡️Who we are

We help consumers shop smarter. Our ambition? Revolutionize shopping for the next generation of consumers, powered by technology, data, and AI. We empower millions of people to find what they need, make informed purchasing decisions, and save money — effortlessly.

Joko is a tech company founded in Paris. Our team of over 50 talents is international and spread across offices in Paris, Barcelona and New York, or working remotely.

As a certified B Corporation, we are committed to making a difference in the lives of the communities we serve, including the 4 million consumers already using Joko to save money every day at over 7,000 merchants.

Over the years, we have quickly expanded our value proposition to enable consumers to make smarter shopping decisions through many features: cash back, buy now and pay later, automatic coupons, price drop alerts, carbon footprint tracking, and more. Today, we are dedicating significant resources to developing an AI-powered assistant that helps users find the right product based on their criteria for price, quality, or environmental impact from the global e-commerce catalog.

After reaching profitability in our core market, we are now expanding internationally with a primary focus on the US.

It’s still day 1; come build the future of shopping with us!

This position is remote-friendly.

🔥 Our BizOps team

At Joko, the Business Operations team is the engine behind internal innovation. Sitting at the crossroads of Product, Operations, and Engineering, we take on the company’s most complex challenges and turn them into scalable solutions.

We think strategically, build technically, and execute fast. Whether it's launching new business lines or scaling processes with AI, we lead high-impact, cross-functional projects that make Joko faster, smarter, and more efficient.

From identifying opportunities to writing the code, we own projects end-to-end. Our mission: help the company operate at its best, every single day.

🎯 What You Will Do

As a Business Operations Engineer, you’ll be both a driver and a builder. You’ll take full ownership of high-impact initiatives—from business diagnosis to shipping custom-built solutions.

You’ll design and implement tools and systems yourself, working across the stack when needed, with a focus on speed, quality, and long-term impact.

🚀 Strategic Project Management

You’ll lead company-critical initiatives such as:

• Launching new countries, business lines, or features

• Driving the adoption of AI to scale operations

• Streamlining key operational and financial processes

• Leading integrations or migrations of third-party tools

You’ll own the full project lifecycle—from scoping and stakeholder alignment to delivery and iteration. Success will require sharp thinking, creativity, and structured execution to make things happen.

🧩 Process design & Software implementation

Working cross-functionally with teams like Product, Sales, Care, Marketing, and Finance, you will:

• Identify bottlenecks and inefficiencies through data analysis and stakeholder feedback

• Design smarter workflows and more robust systems to improve how teams operate

• Build scalable internal tools and automations using the right stack—whether that’s no-code, SaaS configurations, or full custom development

• Write code and ship features yourself, with full ownership from backend logic to front-end UX when needed

Your mission: build what the company needs to move faster and smarter, today and tomorrow.

👀 Who We're Looking For

• Education: You graduated from a top-tier engineering, computer science, or applied science program.

• Problem solver: You have strong analytical skills, you are creative, and you love solving complex problems.

• Quick-thinker: You are comfortable navigating and making quick decisions in uncertain contexts.

• Engineer at heart: You are comfortable in a technical environment. You are always curious to understand how things work and you are able to quickly learn new programming languages, new frameworks, or new practices. Bonus (but not required) if you have data analysis or software engineering technical skills.

• Autonomy: You are fully autonomous and able to manage complex projects from A to Z.

• Communication: You have strong written and verbal communication skills, and you are able to explain something complex with simple words.

• Mindset: You have an entrepreneurial mindset, you like challenges, you like getting hands-on and you want to know more about how a tech start-up company works.

• Efficiency: You are fond of productivity tips and able to deliver on time on projects with many stakeholders.

• Attention to details: You know that the devil is in the details, and you have a talent for spotting flaws where there are.

• Languages: You are fluent in English both written and spoken, as we are expanding internationally. Mastering French is not required.

💎 Our perks

We believe that flexibility and trust are important parts of a company. Our work environment reflects this thanks to:

• Flexible remote: If you live in Paris, you can work from our office or from your place with no constraints. If you live elsewhere, you can get access to a coworking space.

• Work from anywhere: Do you want to travel to Italy for a month and work from there? For up to 3 months a year, you may work from most countries in the world (for full-time employees)

On top of that, we offer many perks such as:

• a budget for remote work equipment

• a ClassPass subscription for you to stay in shape wherever you are

• premium health insurance (Alan Blue in France)

• a Swile card for your meals, if you are based in France

• frequent team events and in-person gatherings every quarter!

• and so much more, see here ⏪

🤝 Our hiring process

• 20-min call with the Hiring Manager

• 45-min personality interview with two team members

• A case study followed by a 45-min debrief with team members

• 45-min Founders interview

• Reference calls

You might also be invited to meet other team members at the office for a coffee or a drink!