Business Operations, CMS

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world:

• LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
• HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.
• TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need.
ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.
Job Summary
This position will bring technical focus and skill in data analysis, reporting capability, and linkage to other systems (Epicor, Camstar, SQL, etc.) while coordinating activity with the IT Applications team to support the Supply Chain and Operations team through continuous improvement activities and business evolution. Through the development of tools (Power BI, SQL, etc) and processes, this position will directly support the presentation of data required to make improved business decisions and assist in visualizing metrics through the use of dashboards. This position will be an advocate for change to streamline processes through automation to eliminate manual processes and increase organizational productivity. Success in this role puts the operational users at the center of decision making and proactively works to improve the user experience.
Essential Functions

• Partner with the supply chain analyst, and larger supply chain and operations teams to understand all business requirements and flow of operations in order to execute against a roadmap of ongoing improvement activities.
• Ensure the right data is acquired to develop reporting and toolsets that are used to support operational planning, strategic sourcing activities, and day to day procurement activity.
• Coordinate and/or create all needed process documentation and ensure user testing and training is completed.
• Demonstrate and high level of subject matter expertise in technical requirements required to support supply chain business processes.
• Partner with supply chain analyst and other key stakeholders to translate business requirements into actionable technical development.
• Ensure data sources are complete and accurate.

Required/Preferred Education and Experience

• Bachelor's Degree required or
• In Business Management, Supply Chain, Engineering required
• Experience with project management techniques is a plus. preferred and
• High level of experience with Power BI and SQL
  required and
• Experience with Epicor ERP a plus. preferred and
• 5 years of data analytics or business intelligence, report and dashboard creation experience. required and
• Project Management experience a plus
  preferred and
• Experience supporting manufacturing operations.
  required and
• Proficient with Microsoft Office software, Word, Excel and PowerPoint
  required

Knowledge, Skills and Abilities

• Builds positive relationships with all team members and actively works to understand the perspective of the user.
• Must be resourceful and independent and works well in an actively evolving landscape.
• Strong communication skills
• Flexible, collaborative and welcomes differing perspectives

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds.

Working Conditions

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually quiet.

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.