Business Operations Associate

About Critical Loop

Critical Loop is shaping the next generation of energy systems by building the integrated edge grid of the future. Specializing in advanced energy management and battery control systems, Critical Loop empowers businesses and communities to seamlessly unite distributed energy resources for faster, more reliable, and affordable grid access. With deep expertise in grid modernization and a passion for creating resilient, responsive energy solutions, Critical Loop drives innovation at the intersection of technology and energy.

About the Role

As our Business Operations Associate, you will work across Revenue Operations, Facilities Management, Engineering Operations, Accounting and Business Operations. This is a broad role that will expose you to various areas of the business and give you a great sense of what it takes to run and build a startup. It’s a mix of admin and operations where you'll be working closely with the leadership team and Business Operations Officer.

Responsibilities:

• Revenue Operations

  • Reporting and data integrity management incl. managing our sales software stack

  • Maintain and reconcile inventory data across sales and product platforms

  • Collaborate with marketing/PR/Sales on creating customer facing materials, while assisting with sales forecasting reports.

• Facilities Management

  • Manage physical office spaces to ensure they are well-organized, welcoming, and functional

  • Maintain appropriate levels of office supplies/amenities and own any improvement projects

• Business Operations and Accounting

  • Establish and maintain an efficient document and knowledge management systems

  • Collect management information (MI) and prepare exec meeting materials

  • Support expense reporting, cost tracking/code systems and maintain personnel records

• Hardware Operations

  • Support Engineering Operations, Project Management and Accounting with fleet rental operations, logistics scheduling and asset/cost tracking

Requirements:

• Bachelor’s degree

• +3 years of experience from in consulting, operations or high growth tech company

• Highly organized, loves structure, process and follow through

• Data driven and proven ability to build reports in excel/Google Sheets and Slides

• Strong organizational and multitasking skills with attention to detail

• Strong written and verbal communication; great at collaborating with multiple stakeholders across teams.

Preferred Requirements:

• Experience in a start-up environment

• Knowledge/experience in the world of BESS/Microgrids.

Critical Loop is an equal opportunity employer. We're committed to building a diverse team and creating an inclusive workplace where everyone can thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.