Business Operations Associate

Posted One Month Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Junior
Edtech • Software
The Role
Manage daily business operations, respond to customer queries, understand requirements, provide solutions, and maintain customer relationships. Coordinate with internal teams to resolve operational and customer issues, ensuring timely communication, effective resolution, positive customer experiences, and retention.
Summary Generated by Built In
Company Description

Playtolabs is an e-learning platform that provides hands-on learning experiences in STEM (Science, Technology, Engineering and Mathematics) for students aged 7 years and above. The platform offers practical courses and projects designed to help students develop technical knowledge, creativity, and problem-solving skills.

Job Description

1. Manage day-to-day business operations and ensure smooth execution of processes.
2. Handle customer queries with timely follow-ups.
3. Understand customer requirements and provide appropriate solutions.
4. Maintain strong customer relationships and support customer retention.
5. Coordinate with internal teams to resolve operational and customer issues.
6. Ensure timely resolution, effective communication, and a positive customer experience.

Qualifications

Graduate in any Discipline.

Additional Information

  • Competitive salary and performance-based incentives.

  • 1+ Years of experience.

  • Training and mentorship from an experienced sales team.

  • Willing to work for international market

Skills Required

  • Graduate in any discipline
  • At least 1 year of experience
  • Willingness to work for the international market
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The Company
HQ: Bengaluru
96 Employees

What We Do

Playto Labs provides robotics toys and online classes for kids to help them develop the key 21st century skills. Book a free trial for your child today at www.playtolabs.com

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