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Job Description
The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.
Tasks/Responsibilities
- Interpret data, analyze results and process transactions in various systems in support of the following areas:
- Submission Clearance
- Policy & Endorsement rating and Issuance
- Compliance
- Auto
- Other operations, as needed
- Prepare and issue documents and reports accurately, as per specifications
- Interact with team and customers as required to complete deliverables
- Communicate issues or queries on a timely basis to ensure quick resolution
- Assist with troubleshooting and improving processes, as needed
Required Skills/Experience
- Microsoft Excel/Word
- Microsoft Office Suite
Desired Skills/Experience:
- Strong verbal/written communication with fluency in the English language
- Strong analytical and problem-solving ability
- Detail and quality minded
- Collaborative and team-oriented with ability to execute within an international team
- Superior knowledge of Excel and Word
- Excellent communication and interpersonal skills
- Flexible with changing requirements and ability to learn new processes quickly
Education
- Bachelor’s degree
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10400 Arch Global Services (Philippines) Inc.
Skills Required
- Proficiency with Microsoft Excel and Microsoft Word
- Proficiency with Microsoft Office Suite
- Bachelor's degree
- Fluency in English and strong verbal and written communication skills
- Strong analytical and problem-solving ability
- Detail- and quality-focused approach
- Collaborative, team-oriented work style
- Ability to adapt to changing requirements and learn new processes quickly
What We Do
Arch Capital Group Ltd. (Arch Capital or ACGL), a Bermuda public limited liability company, writes insurance and reinsurance on a worldwide basis through operations in Bermuda, the United States, Canada, Europe and Australia, with a focus on specialty lines. Arch Capital Services LLC is owned by ACGL and provides corporate, legal and other support services to Arch Capital. ACGL provides insurance, reinsurance and mortgage insurance on a worldwide basis through operations in Bermuda, the United States, Canada, Europe, Australia and Hong Kong.
