AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership.
Job Description The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.
Responsibilities:
- Interpret data, analyze results and process transactions in various systems in support of the following areas:
- Submission Clearance
- Policy & Endorsement rating and Issuance
- Compliance
- Auto
- Other operations, as needed
- Prepare and issue documents and reports accurately, as per specifications
- Interact with team and customers as required to complete deliverables
- Communicate issues or queries on a timely basis to ensure quick resolution
- Assist with troubleshooting and improving processes, as needed
- Strong verbal/written communication with fluency in the English language
- Strong analytical and problem-solving ability
- Detail and quality minded
- Collaborative and team-oriented with ability to execute within an international team
- Proficient in Excel and Word
- Excellent communication and interpersonal skills
- Flexible with changing requirements and ability to learn new processes quickly
- Strong interpersonal skills and the ability to establish and maintain excellent working relationships
Bachelor’s degree
Skills Required
- Bachelor's degree
- Proficient in Excel and Word
- Strong verbal and written communication skills (fluent English)
- Strong analytical and problem-solving ability
- Detail- and quality-minded
- Collaborative and team-oriented; ability to work within an international team
- Flexible with changing requirements and ability to learn new processes quickly
- Excellent interpersonal skills and ability to establish and maintain working relationships
What We Do
Arch Global Services (Philippines) Inc. is a subsidiary of Arch Capital Group Ltd., established in April 2016. It functions as a shared services and global capability center, providing comprehensive operational, IT, and financial support services to its parent company's insurance, reinsurance, and mortgage insurance businesses worldwide.
